Technical Project Manager

Job Summary We are seeking a technically strong Senior Technical Project Manager to drive delivery of complex, technology-heavy projects for our retail-focused client portfolio. This role is weighted toward technical ownership and hands-on execution - the ideal candidate is someone who can dig into code, architecture, and infrastructure decisions directly, not just track status. Deep working knowledge of Python, .NET, and cloud platforms (AWS/Azure/GCP) is essential, along with practical experience implementing modern deployment strategies (CI/CD, blue-green, canary releases) and a solid understanding of retail industry systems such as omnichannel commerce, POS, supply chain, and customer engagement platforms. The Senior Technical Project Manager will be hands-on in reviewing architecture and code-level decisions, troubleshooting technical blockers, validating deployment pipelines, and ensuring solutions are technically sound - using project management skills as a means to keep technical delivery on track, rather than as the core focus of the role.

Key

Responsibilities Own the technical delivery of projects end-to-end - from solution design review through deployment - for retail client engagements. Get hands-on with Python and .NET codebases where needed: reviewing code quality, debugging issues, validating designs, and ensuring adherence to engineering best practices. Evaluate and make recommendations on cloud architecture across AWS, Azure, and/or GCP - compute, storage, networking, managed services, and cost optimization. Design, implement, and troubleshoot deployment strategies and pipelines - CI/CD (Jenkins, Azure DevOps, GitHub Actions, GitLab CI), containerization (Docker/Kubernetes), blue-green/canary releases, and infrastructure-as-code (Terraform/CloudFormation/ARM). Perform technical risk assessments and gap analyses on architecture, integrations, and non-functional requirements (scalability, performance, security). Translate business and functional requirements into detailed technical specifications and solution designs. Set up and maintain project-level technical tracking (sprint boards, technical backlogs) using Jira, Azure DevOps, or similar tools, with a focus on technical accuracy over administrative reporting. Serve as the technical point of contact for client engineering counterparts, resolving technical queries and unblocking implementation issues directly. Evaluate and recommend appropriate cloud service offerings (IaaS, PaaS, SaaS) based on technical fit, scalability, and cost - including proof-of-concept work where needed. Embed DevSecOps practices into the SDLC - security scanning, compliance checks, and governance gates within CI/CD pipelines. Apply retail domain knowledge to solution design for e-commerce platforms, POS integration, inventory/order management, supply chain systems, and customer data platforms. Contribute technical estimations, architecture diagrams, and solution approaches for proposals and pre-sales efforts. Evaluate and pilot AI/automation tooling (agentic coding tools, LLM Ops, AI guardrails) to improve engineering efficiency and delivery quality. Produce and maintain technical documentation - architecture diagrams, deployment of runbooks, integration specs, and technical decision logs. Coordinate lightweight project logistics (timelines, dependencies, status updates) only to the extent needed to keep technical delivery unblocked - this is not a resourcing/staff-management role. RPA delivery lifecycle: Process Definition Documents (PDD), Solution Design Documents (SDD), bot build → UAT → hypercare → stabilization

• Stakeholder management with business process owners (not just engineering counterparts)
• ROI/benefits tracking (hours saved, FTE impact) - a standard deliverable in RPA programs
• Change management for process changes that break existing bots

Requirements Required

Qualifications Experience 12+ years of overall IT/engineering experience, with substantial hands-on time writing, reviewing, or architecting Python and/or .NET applications. Strong, current working knowledge of cloud platforms (AWS, Azure, GCP) - including compute (EC2/App Services/Compute Engine), storage, networking, serverless (Lambda/Azure Functions), and managed database services - gained through direct implementation, not just oversight. Hands-on experience designing and troubleshooting CI/CD pipelines and deployment strategies: Jenkins, Azure DevOps, GitHub Actions, or GitLab CI; containerization (Docker, Kubernetes); blue-green/canary releases; infrastructure-as-code (Terraform, CloudFormation, ARM templates). Prior technical delivery experience within the retail domain - e-commerce, POS, order management, supply chain, merchandising, or customer loyalty platforms strongly preferred. Experience integrating and evaluating different cloud service offerings (IaaS/PaaS/SaaS) for fit, scalability, and cost. Working knowledge of monitoring/observability tools (Datadog, New Relic, CloudWatch, Grafana) and hands-on incident/troubleshooting experience. Practical exposure to AI/ML-driven tooling or automation frameworks in SDLC processes (e.g., agentic coding tools, LLM Ops, AI guardrails) is a strong plus. Familiarity with Agile/Scrum delivery is expected, Skills Strong, practical command of Python and/or .NET: able to read, review, and reason about code, APIs, microservices, and integration patterns directly rather than through a manager's summary. Solid grasp of cloud architecture across IaaS, PaaS, and SaaS models, with the ability to independently evaluate trade-offs and design options. Deep understanding of software deployment and release management - rollback strategies, zero-downtime deployments, and pipeline debugging. Strong analytical and troubleshooting skills - comfortable digging into logs, configs, and system behavior to diagnose root causes. Ability to produce clear technical documentation (architecture diagrams, runbooks, technical specs) independently. Working knowledge of security and compliance considerations relevant to retail/e-commerce (PCI-DSS, data privacy). Clear technical communication skills for engaging with engineering teams and client technical counterparts - this role is not focused on executive stakeholder management or team leadership.

Education Bachelor's degree in computer science, Information Technology, Engineering, or related field. Relevant certifications such as PMP, PMI-ACP, CSM, SAFe Agilist, AWS/Azure/GCP certifications (Solutions Architect, DevOps Engineer) are highly desirable. Preferred Attributes Prior consulting or IT services experience serving retail/fashion clients. Experience with tooling strategy and SDLC process tracking. Comfortable being the most technically hands-on person in the room - prototyping, debugging, or reviewing designs directly rather than delegating. A proactive, self-directed mindset with the ability to operate independently on technical problems in fast-paced, client-facing environments.