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Operations Specialist

Get-e • English: C1 • Travel Technology • Bachelor's Degree • 1 month ago
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Salary
≈ $12k – $31k per year (Estimated)
Location
Remote (Philippines)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 4, 2026. Get-e scores C on the Alion truth index.

Overview
Company
Impact
Profile match

Get-e

Get-e provides global travel solutions for airlines, travel partners, and assistance companies, powered by smart technology.
get-e.com • HQ: Manila, Philippines • Travel Technology • 51-200 employees
Tech stack of Get-e

Your job

  • Handle inbound and outbound communication with B2B customers and transport suppliers via Zendesk
  • Check booking quality and confirm transport details meet operational requirements
  • Escalate disruptions and resolve issues within agreed service times (SLAs)
  • Follow our standard operating procedures (SOPs) accurately across all tasks
  • Spot inefficiencies in how we work and flag them to the Operations Supervisor
  • Work closely with our Manila and Netherlands operations teams across shifts

Your profile

  • Fluent English, with strong written and verbal communication
  • Bachelor’s degree
  • Comfortable with rotating shifts, including evenings, nights, weekends and holidays
  • Fast and accurate on a computer (you’ll take a short practical test in the first interview)
  • Able to learn and remember processes quickly
  • Proactive, a natural problem-solver and a team player

Why us?

  • Travel expense and parking reimbursement: we cover a portion of your travel expenses and parking at the office.
  • Experience our service: use our cab service twice a year yourself, anywhere in the world.
  • Free snacks and refreshments from the pantry.
  • 15 vacation days each year, on top of 15 sick leave days.
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