Cash Applications Associate

Job Summary

We’re looking for a Cash Application Associate that is detail-oriented, comfortable with to join our collaborative Cash Application Team at our Southfield office. In this role, you’ll ensure financial accuracy while helping keep our daily operations running smoothly.

Job Responsibilities

• Process payments: Accurately post a mixture of incoming payments (checks, ACHs, credit cards, lockbox) to customer accounts within a 24-hour window.
• Research & Reconcile: Review payments received without remittance information to locate the customer invoices and/or accounts being paid. Analyze and resolve accounting discrepancies in payment batches posted by the cash app team.
• Manage Records: Prepare, log, and maintain organized records and reports of payments you post, reverse, or adjust in our team’s shared drive.
• Collaborate: Work with our customer service teams across the U.S. to resolve billing inquiries, locate and remedy customer’s misapplied payments, and approve/process customer refunds.

Job Description

• Experience: Minimum 1 year working in accounts receivable, and/or handling high-volume payment applications.
• Education: High school diploma/GED required; associate or bachelor’s degree in relevant field (accounting, business, finance) is a strong plus.
• Skills: Strong problem-solving abilities, high attention to detail, and a talent for staying organized while multitasking in a fast-paced environment.
• Tech-Savvy: Working knowledge of Microsoft Office & Google Workspace (Word, PDF editors, Google sheets, Google drive) as well as familiarity with accounts receivable software

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.