IT Manager / IT Executive

IT Manager / IT Executive

Department: Information Technology

Location: GIBS Mind Valley & GIBS Business School, Bengaluru

Employment Type: Full-Time

Reporting To: Management

Position Summary

GIBS Mind Valley & GIBS Business School invites applications from dynamic, technology-driven professionals for the positions of IT Manager / IT Executive to support and strengthen institutional technology infrastructure, digital initiatives, and day-to-day IT operations across academic and administrative functions.

Key Responsibilities

• • Manage and support campus-wide IT infrastructure, networks, servers, systems, and technology platforms.
  • Ensure smooth functioning of day-to-day IT operations and user support services.
  • Install, configure, maintain, and troubleshoot hardware, software, networking, and peripherals.
  • Support implementation and administration of ERP, LMS, CRM, and institutional digital systems.
  • Monitor system performance and recommend improvements for operational efficiency.
  • Ensure data security, backups, cybersecurity practices, and compliance requirements.
  • Maintain IT assets, software licenses, inventory records, and technical documentation.
  • Coordinate with vendors for procurement, AMC, upgrades, and service support.
  • Provide technical assistance to faculty, staff, and students.
  • Assist in technology-driven initiatives and institutional digital transformation projects.
  • Prepare reports and ensure timely resolution of IT-related requests and incidents.

Qualification

• • Bachelor’s / Master’s Degree in Computer Science / Information Technology / Relevant Discipline.
  • Additional certifications in Networking, Cloud, System Administration, Cybersecurity, or ERP will be preferred.

Experience

• • IT Manager: 6-10 years of relevant experience in IT Infrastructure / IT Operations.
  • IT Executive: 1-4 years of experience in IT Support / IT Operations.
  • Experience in Educational Institutions will be an added advantage.