Senior Manager, Customer Engagement and Sales Strategy

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global?

At Global Payments, we power commerce around the world by connecting businesses with innovative payment solutions that help them grow, compete, and thrive. We’re looking for a Sales Manager to lead high-performing sales teams, accelerate market expansion, and create new opportunities that drive long-term business growth.

This is an opportunity to influence both strategy and execution. You’ll lead talented sales professionals, strengthen relationships with referral partners and clients, and shape the initiatives that fuel revenue growth across multiple channels. Working alongside leaders across the business, you’ll play a key role in delivering exceptional client experiences while helping Global Payments continue to evolve in a dynamic marketplace.

In this role, you’ll own sales performance, market expansion, and team development. You’ll create opportunities that drive revenue growth, influence strategic partnerships that expand our reach, and build a culture of accountability, collaboration, and success. Your leadership will help shape the future of commerce by empowering teams to deliver outstanding results for clients and the business.

What you’ll own

• Drive revenue growth by developing and executing strategic sales plans that deliver annual net revenue objectives and expand market penetration.
• Lead high-performing sales teams across multiple channels, creating a culture of accountability, collaboration, and continuous improvement.
• Build and strengthen referral partner relationships that generate new business opportunities and accelerate long-term portfolio growth.
• Create accurate sales forecasts and performance visibility through effective pipeline management and customer relationship management (CRM) tools, including Salesforce.
• Expand client relationships by implementing retention and customer experience strategies that increase loyalty, portfolio value, and long-term revenue.
• Influence business growth by identifying, negotiating, and securing strategic referral partnerships that strengthen market presence and drive new opportunities.
• Lead executive-level business reviews with clients, partners, and stakeholders to uncover opportunities, strengthen relationships, and support sustainable growth.
• Collaborate across Product, Operations, Finance, and other business functions to deliver seamless client experiences and maximize organizational effectiveness.
• Leverage emerging products, capabilities, and market opportunities to accelerate revenue growth and create competitive advantage.
• Shape future sales strategies through market intelligence, competitive analysis, and performance insights that improve commercial outcomes.
• Develop future leaders by attracting, onboarding, coaching, and retaining top sales talent while creating clear paths for growth and advancement. What you’ll bring
• Proven success leading sales teams and delivering revenue growth in a business-to-business (B2B), financial services, payments, technology, or related environment.
• Strong leadership skills with experience building, developing, and motivating high-performing sales professionals.
• Demonstrated ability to create and execute strategic sales plans that achieve ambitious business objectives.
• Experience developing referral partnerships, managing key client relationships, and driving business expansion initiatives.
• Strong forecasting, pipeline management, and sales performance analysis capabilities.
• Excellent communication, negotiation, and relationship-building skills with the ability to influence stakeholders at all levels.
• A commercial mindset with the ability to identify opportunities, solve challenges, and drive sustainable business growth.
• A proactive and accountable leadership style that inspires teams to achieve results and embrace continuous improvement. Our perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance programme to support your wellbeing
• Recognition through a global platform that celebrates your achievements What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].