Solutions Engineer
About Glow
Glow is on a mission to transform how enterprises proactively protect the modern endpoint with an agentic-first approach. Our platform gives security teams the visibility, context, and autonomous remediation they've never had before - across every endpoint, application, and AI tool in the environment. We move fast, we build things that matter, and we believe security should be a force multiplier for the business, not a bottleneck. Let's Glow.
About the Role…
As a Solutions Engineer, you'll serve as the trusted technical advisor throughout the customer buying journey. Partnering closely with Account Executives, you'll translate complex security challenges into practical business outcomes by demonstrating how Glow's platform solves real customer problems.
This role combines technical expertise, customer engagement, and consultative selling. You'll lead technical discovery, product demonstrations, proof-of-value engagements, and architectural discussions while collaborating closely with Product, Engineering, Customer Success, and Product Marketing.
We're looking for someone who loves solving difficult technical problems, enjoys working directly with customers, and thrives in a fast-moving startup environment.
What You’ll Do …
Technical Sales
Partner with Account Executives throughout the sales cycle
Lead technical discovery sessions to understand customer environments and business objectives
Deliver compelling product demonstrations tailored to customer use cases
Design and execute Proof of Value (POV) and Proof of Concept (POC) engagements
Present technical solutions to security practitioners, architects, engineering teams, and executive leadership
Customer Consulting
Serve as the trusted cybersecurity advisor during evaluations
Map customer pain points to Glow's platform capabilities
Provide architecture guidance and deployment recommendations
Assist customers with integrations into existing security ecosystems
Answer technical questions regarding product capabilities, APIs, integrations, and deployment models
Cross-Functional Partnership
Collaborate with Product Management by sharing customer feedback and feature requests
Partner with Engineering to solve complex customer challenges
Work with Customer Success to ensure smooth transitions following closed deals
Support Marketing through webinars, customer events, technical blogs, and field enablement
Sales Enablement
Develop reusable demo environments and technical assets
Create solution playbooks and competitive positioning materials
Mentor Account Executives on technical messaging
Contribute to internal enablement and knowledge sharing
What You’ll Bring …
5+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or Technical Consulting
Experience supporting enterprise software or SaaS sales
Strong understanding of cybersecurity technologies and modern enterprise architectures
Experience leading technical presentations, product demonstrations, and customer workshops
Ability to communicate complex technical concepts to both technical and executive audiences
Experience working alongside Enterprise or Strategic Account Executives
Excellent presentation, communication, and relationship-building skills
Willingness to travel up to 30%
The Glow Mindset: You take ownership, act with accountability, collaborate openly, and focus on delivering meaningful impact. You thrive in fast-moving environments, embrace ambiguity, and enjoy solving hard problems together.
At Glow, we believe our greatest strength is our people. We're committed to building an inclusive workplace where every team member feels welcomed, respected, and empowered to do their best work. We know that diverse backgrounds, experiences, and perspectives make us stronger as a company and better partners to our customers.
Glow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an environment free from discrimination and harassment. We make all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.