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Collections Specialist
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Salary
≈ $41k – $82k per year (Estimated)
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Visa
H-1B filings in 12 months: 27 · green card filings: 2
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 9, 2026. GoodLeap scores B on the Alion truth index.
Overview
Company
Impact
Profile match
GoodLeap is a financial technology company headquartered in Roseville, California, that provides point-of-sale financing and software for home improvement and sustainable solutions such as solar panels, batteries, energy-efficient HVAC, roofing and windows. Its platform, used by contractors and homeowners across the US, has funded more than $30 billion in sustainable-solution financing since 2018, it also runs an in-house mortgage lending operation, and it supports the nonprofit GivePower. It hires loan officers, client support and collections specialists, solar energy consultants, software engineers, product managers for AI and Salesforce work, marketing systems staff and IT support.
Backed by NEA, Silicon Valley Investclub
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.
Essential Job Duties & Responsibilities:
- Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
- Identify accounts with overdue payments and find solutions to help bring their loan to a current status
- Maintain daily, weekly and monthly collection and metric goals
- Outbound/Inbound calls with clients to resolve debts owed
- All in compliance with Goodleap’s collections policies and procedures
Required Skills, Knowledge & Abilities:
- 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
- Excellent verbal and written communication skills
- Prior telemarketing experience with financial products preferred
- Proficiency with Microsoft Office applications
- Self-motivated and extremely goal-oriented
- Team Player
- Professional demeanor
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