RETAIL ASSOCIATE

POSITION OVERVIEW

Maximize sales in retail store by assisting customers and

satisfying their request whenever possible.Fill store-staffing requirements as needed.Accepts payment for purchases, presort and

process donated goods.

ESSENTIAL FUNCTIONS

AND MAJOR RESPONSIBILITIES

Performs all day to day operational functions of the store

(i.e. run register, verify checks, stocking shelves/counter/tables, hang

garments, sale of merchandise, rotation of goods).

Sets up advertising signs and displays or arranges

merchandise on counters, tables or shelves to attract customers and promote

sales.

Obtains merchandise requested by customer or receives

merchandise selected by customer.

Answers customer's questions concerning location, price, and

use of merchandise.

Provide customers and donors with excellent customer

service.

Responsible for clerk/cashiering duties as assigned and

operating the cash register, which includes sales transactions, payments,

refunds, and end of day register processing.

Wraps or bags merchandise for customers.

Accountable for proper register balances and for any

unauthorized removal of any merchandise from the store.

Maintain clean and orderly work area, as well as merchandise

on the floor.

Stock, straighten and clean the sales floor which includes

textiles and hard lines.

Stocks storage areas and displays with new or transferred

merchandise.

Remove empty hangers and outdated merchandise according to

rotation schedule.

Remove clothes from dressing rooms and re-hang if necessary.

Answer telephone and provide announcements over store paging

system as needed.

Transport items to and from sales floor.

Continually support the agency safety program and contribute

to customer and employee safety.

Accomplishes retail and organization mission by completing

related assignments as needed.

QUALIFICATIONS AND

SPECIAL SKILLS REQUIRED

High school diploma or equivalent.

Possess good eyesight and color definition.

Good interpersonal communication skills.

Ability to quickly assess goods and determine appropriate

routing.

Functional reading and writing skills.

Ability to work a flexible schedule including nights and

weekends.