Forward Deployed Engineering Manager, GenAI (Mandarin, English)

About the job

As a Manager of a GenAI Forward Deployed Engineering (FDE) team, you will lead a squad of Artificial Intelligence/Machine Learning (AI/ML) engineers who bridge the gap between frontier AI products and production-grade reality within customers. You will be responsible for a team that doesn't just consult, but codes, debugs and jointly deploys bespoke agentic solutions directly within customer environments. You will provide technical mentorship to your team while balancing high-level strategic alignment with Product, Engineering, and Google Cloud Regional Sales leadership. You will empower and unblock your team as they resolve production-level obstacles, including data readiness issues, integration complexities, and state-management challenges that hinder AI from achieving enterprise-grade maturity.It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility-a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era-the market is yours.

Responsibilities

• Serve as the ultimate technical lead, establishing code standards, architectural best practices, and benchmarks to elevate engineering excellence across the team.
• Partner with business and tech leadership to define requirements for high-value opportunities, deploying specialized experts (e.g., Machine Learning Operations (MLOps), GenMedia, or Agentic systems) to key accounts.
• Lead technical hiring for forward deployed engineering, evaluating Artificial Intelligence/Machine Learning (AI/ML) expertise, systems engineering, and coding skills to build an engineering squad.
• Identify skill gaps in emerging tech (e.g., Model Context Protocol (MCP), tool-calling, and foundation models), ensuring the team maintains subject matter expertise in an evolving AI stack.
• Collaborate with product and engineering to resolve blockers and translate field insights into road maps, building internal tools to drive organizational efficiency.

Qualifications

Minimum qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 8 years of experience in cloud computing or a technical customer-facing role.
• 2 years of experience managing a software engineering, forward deployed engineering, or a similar technical customer-facing team in a cloud computing environment.
• Experience developing AI/Generative AI (GenAI) solutions utilizing AI tools and designing multi-agent workflows and Retrieval-Augmented Generation (RAG) systems.
• Experience leading AI solutions from conception to launch for customers and technical discovery sessions with China-go-Global customers.
• Ability to communicate in Mandarin and English fluently to conduct necessary business interaction with China-go-Global clients.

Preferred qualifications:

• Master’s degree or PhD in AI, Computer Science, or a related technical field.
• Experience in designing intuitive interfaces for complex AI and agentic systems, prioritizing context engineering, transparency, and explainability to foster user trust.
• Experience in architecting AI solutions within complex infrastructures, ensuring data sovereignty and secure governance.
• Ability to perform deep ‘discovery’ interviews to find the true business problem and translate complex hardware/AI constraints for C-suites and deep-technical teams.
• Ability to design secure, observable multi-agent systems using complex design patterns (e.g., ReAct, self-reflection), state management, and tool-calling protocols.