Global Process Manager, Tax Operations

About the job

The Revenue to Cash Operations team manages Google's incoming cash transactions on a global basis and ensures that Google's incoming cash processes are controlled, effective and efficient. As a member of this organization, you'll find innovative ways to manage our complex set of transactions. You will grow on making processes more efficient and scalable, you work to ensure the highest level of quality of our operations and you proactively minimize operational risk. You will collaborate with our outsourcing partners and Google products, sales and engineering teams in addition to greater Finance.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €112000 - €114000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Provide thought leadership and expertise, partner with key stakeholders, payments engineering and vendors to improve complex tax operational processes, perform effective escalation management and provide solutions.
• Identify and assist with the implementation of system and process improvements (e.g., implement tax automation tools to improve reporting efficiency and accuracy) while responding accurately and timely to inquiries from internal and external stakeholders.
• Provide operational monitoring, troubleshooting and error resolution to prevent inaccuracies, maintain compliance, and drive process excellence.
• Monitor business and legislative changes impacting tax positions, compliance and business initiatives, analyze potential impact on the tax operations.
• Maintain records, documentation, and develop processes and procedures with a focus on continuous improvement and automation. Ensure tax, Sarbanes Oxley and local entity compliance; ensure readiness on supporting new and existing functionality.

Qualifications

Minimum qualifications:

• Bachelor's degree in Business, Finance, Engineering, or Operations, or equivalent practical experience.
• 7 years of experience in tax operations, accounting, or other indirect tax experience in a public accounting firm or industry.
• Experience managing the end to end project/product lifecycle (e.g., process developments, implementation and improvement).

Preferred qualifications:

• Experience leading complex process improvement projects and influencing and managing stakeholder relationships.

• Proficient using tax tools and communication taxes (e.g., mapping, customization rules, etc.).

• Proven ability to work in a cross-functional, fast-paced environment and to lead and drive complex operational initiatives, with excellent data analysis and operations management skills.

• Collaborative working style and ability to work effectively with vendors and international teams.
• Excellent written and verbal communication, time management, and investigative skills.