Technical Operations Manager, Third-Party Data Centers (English)

About the job

As a Data center Technical Operations Manager, you will be deeply involved in nearly every aspect of Colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, Hardware operations, Network Infrastructure and third-party data center vendors and operators with a focus on Operability, Maintainability and Reliability.

In this role, you will represent the operations organization, and will be responsible to ensure Operability, Maintainability and Reliability are critical criteria for Google assets.

Responsibilities

• Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
• Keep stakeholders informed about current work and are able to discuss strategic decisions and directions with them.
• Provide technical expertise during incidents, and coordinate the planning of critical activities.
• Respond to critical events and alarms in accordance with contractual obligations.
• Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.

Qualifications

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operations management and facilities management.
• Experience in critical facility operations management.
• Ability to communicate in English fluently to work with local and other internal stakeholders.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-motivated way.
• Passion for operations and people management.
• Excellent problem-solving skills.