Technical Operations Manager, Third-Party Data Centers (English, Korean)

About the job

In this role, you will represent the operations organization and will be responsible for ensuring operability, maintainability, and reliability are critical criteria for Google assets.The Data Center team designs and operates some of the most sophisticated electrical and Heating, Ventilation and Air Conditioning (HVAC) systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
• Keep stakeholders informed about current work and are able to discuss strategic decisions and directions with them.
• Provide technical expertise during incidents, and coordinate the planning of critical activities.
• Respond to critical events and alarms in accordance with contractual obligations.
• Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.

Qualifications

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in facility operations or facility engineering experience within operations.
• Experience in critical facility operations management and vendor management.
• Experience with electrical (Generators, UPS, battteries, switchgears, STS, ATS), mechanical (Chillers, air-conditioning units, air handling units), and fire systems in mission critical-operations environments.
• Ability to communicate in both English and Korean fluently to work with local and other internal stakeholders.

Preferred qualifications:

• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-motivated way.
• Excellent problem-solving skills.
• Passion for operations and people management.