Technical Program Manager, Google Enterprise Networks Workspace Delivery

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

Responsibilities

• Manage and drive the delivery of network infrastructure programs/projects while leveraging automation and software programs by coordinating with global delivery teams across the company to facilitate efficient network services to customers.
• Manage third-party vendors responsible for the monitoring and troubleshooting of network services, including facilitating any escalations requiring engineering assistance and develop comprehensive reports to track scope, schedule, budget, risks, and overall project status.
• Partner with network engineers, software engineers, and project managers to deliver large technical networking projects and Manage third-party vendors contracted for the monitoring and troubleshooting of network services. Facilitate the escalation of issues requiring engineering assistance with the vendors.
• Design and implement new delivery processes, enact process improvement measures, and ensure the efficient and reliable achievement of process objectives and optimize operational processes essential for maintaining business operations.

Qualifications

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience in network infrastructure.

Preferred qualifications:

• 2 years of experience managing cross-functional or cross-team projects.
• Experience in technical program management, product lifecycle management, agile project management, enterprise networking, network infrastructure, network infrastructure devices.
• Experience in planning, designing and implementation change/transformational programs.