Technical Program Manager, Network Field Operations

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Manage end-to-end regional network field execution across Hyperscale Data Centers, Carrier-Neutral Colocation Points of Presence, Core DWDM/Optical Transport sites, overseeing third-party vendor performance across high-density structured fiber builds, Layer 1-3 hardware installations, decommissioning, 24x7 break-fix dispatches.
• Lead defined global program workstreams using structured program management artifacts - including project charters, Work Breakdown Structures, roadmaps, risk registers, communication plans - to standardize and elevate field execution.
• Oversee vendor operational readiness, site ownership, service quality by conducting on-site technical field audits, validating optical and hardware standards, and enforcing Environmental Health and Safety compliance.
• Drive operational, commercial, financial queue discipline across allocated region, ensuring services meet strict Service Level Agreements, Statements of Work, purchase orders, monthly accruals, invoicing, and dispatch queues are well maintained.
• Collaborate with Capacity Delivery, Supply Chain, and other partner teams to improve processes.

Qualifications

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in Technical Program Management.
• Experience in Data Center Operations, Data Center Networking, Data Center Management, Network Infrastructure, Network Installation, Network Operations, Optical Networking, Optical Networking Equipment, Cabling, Structured Cabling, Fiber Optics, Dark Fiber, Lit Fiber, Fibers, Routers, Switches, Optical Time-Domain Reflectometer, Bit Error Rate Tester (BERT), Vendor Management.

Preferred qualifications:

• Experience in technical program management, leading end-to-end physical network infrastructure or core telecommunications build and operations programs using formal project charters, Work Breakdown Structures (WBS), milestone roadmaps, and risk registers.
• Experience with physical network field deployment, 24x7 maintenance in Hyperscale Data Center, Carrier-Neutral Colocation Point of Presence, Submarine Cable Landing Station, Core DWDM/OTN Optical Transport environments, including high-density Inside/Outside Plant (ISP/OSP) structured optical cabling (MPO/trunk fiber), rack/cabinet construction, AC/DC power systems, high-capacity Layer 1-3 routing and optical hardware installation.
• Ability to travel up to 50% of the time as needed.