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Salary
$48k – $66k per year
Location
In office (Austin)
Seniority
Middle · 3+ years exp
Visa
H-1B filings in 12 months: 1 · green card filings: 1
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Jul 21, 2026. Gopuff scores D on the Alion truth index.

Overview
Company
Impact
Profile match
Gopuff is an instant commerce enterprise that delivers daily essentials, groceries, over-the-counter medication, snacks, and household products directly to consumers. The platform utilizes a network of local micro-fulfillment centers to process and ship orders in minutes through its mobile application and website. Headquartered in Philadelphia, Pennsylvania, it operates across hundreds of cities in the United States and Europe to offer on-demand convenience retail.

Responsibilities:

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Training and coaching associates in the facility to work safely while following all standard work and processes.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Create and implement plans to improve the safety, culture and financial performance of the facility

Qualifications:

  • 3+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Proficiency in computer usage, email, and Google Suite
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Professional fluency in Spanish, preferred

Pay:

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  • Austin, TX: Range: $48,000 - $66,000
  • The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
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