Technical Engineering Manager - SD, Remote: Colombia - Costa Rica, Fulltime

As a Technical Engineering Manager, you will lead high-performing, multidisciplinary engineering teams while remaining deeply connected to the technical execution. This role blends people leadership, delivery ownership, technical decision-making, and client-facing collaboration.

You will be responsible for end-to-end delivery across one or more engagements, ensuring strong engineering practices, high-quality outcomes, and alignment with client and business goals.

Key Responsibilities

Technical Leadership

• Provide hands-on technical leadership across teams, participating in architecture discussions, code reviews, and technical decision-making.
• Guide teams in modern architecture patterns such as microservices, event-driven systems, and modular monoliths.
• Ensure engineering solutions align with cloud-native best practices (AWS, Azure, or GCP).
• Support design reviews, technical spikes, and proof-of-concepts when needed.

People & Team Leadership

• Lead and mentor developers, QA engineers, DevOps, and other engineering roles
• Coach technical leads and senior engineers, supporting career growth and leadership development.
• Own performance management, feedback, promotions, and compensation processes.
• Address conflict, performance challenges, and team dynamics proactively and constructively.

Delivery Ownership

• Own scope, schedule, quality, and delivery outcomes end-to-end for assigned engagements.
• Be actively involved in day-to-day delivery activities, including standups, unblockers, and release coordination.
• Track and manage delivery metrics such as cycle time, throughput, DORA metrics, SLAs/SLOs, and velocity.
• Identify and manage dependencies, risks, and blockers to ensure predictable delivery.

Client-Facing Leadership

• Act as a technical point of contact for clients, participating in architecture reviews, delivery updates, and QBRs.
• Clearly communicate risks, trade-offs, and delivery status to both technical and executive stakeholders.
• Support proposals, estimates, statements of work, and account growth initiatives in collaboration with sales and leadership teams.

Financial & Operational Awareness

• Understand and support forecasting, staffing, utilization, margin, and team allocation for assigned engagements.
• Partner with delivery and leadership teams to ensure the financial health and sustainability of projects.
• Balance delivery excellence with cost, efficiency, and long-term scalability.

Required Qualifications

• 7+ years of hands-on engineering experience (software development or DevOps), with recent technical involvement.
• 3+ years in an engineering leadership or management role, leading teams of engineers directly.
• Strong experience with modern architectures, cloud platforms (AWS, Azure, or GCP), and CI/CD practices.
• Solid understanding of IaC, test automation, observability, and SRE concepts (SLOs, SLAs, incident response).
• Experience working directly with U.S.-based clients in delivery and technical leadership roles.
• Excellent English communication skills (C1/C2), written and verbal, with the ability to communicate clearly with engineers and executives alike.
• Experience in consulting services environments.

Nice to Have

• Exposure to pre-sales activities, estimations, or proposal support.
• Background in scaling teams or helping organizations modernize legacy systems.