Technical Support (System & Database)

Gosoft • On-call duty • Python • 1 day ago
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Salary
≈ $8.5k – $19k per year (Estimated)
Location
In office (Nonthaburi)
Seniority
Junior · 1+ year exp
Employment
Full-Time

First seen by Alion on Sep 29, 2026.

Overview
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Profile match

Gosoft

gosoft.co.th • Nonthaburi • Pak Kret
Tech stack of Gosoft
Description: Provide Level 2/3 technical support for incidents related to infrastructure, databases, and system operations.
Perform database administration (DBA) tasks such as backup/restore, performance tuning, patching, and monitoring.
Support system administration including OS configuration (Windows/Linux), server patching, and user access management.
Collaborate with Development and SRE teams to troubleshoot and resolve production issues.
Document operational procedures and create runbooks for recurring support tasks.
Participate in on-call rotation for critical production support.
Ensure compliance with IT security and audit requirements.
Qualifications.
Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.
1-3 years of experience in System Administration, Database Administration, or Infrastructure Support.
Databases: Oracle, MS SQL Server, PostgreSQL, MySQL (backup, tuning, monitoring).
Operating Systems: Windows Server, Linux (CentOS/RedHat).
Monitoring Tools: Datadog, Dynatrace, or equivalent.
Cloud Platforms (AWS, Azure, GCP) - basic knowledge is a plus.
Strong analytical and troubleshooting skills in production environments.
Understanding of ITIL/Incident Management process.
Nice-to-Have Skills.
Experience with shell scripting or Python for automation.
Familiarity with Kubernetes, Docker, or CI/CD pipelines.
Knowledge of high availability, clustering, and replication for databases.
IT certifications (AWS, Microsoft, Oracle, RedHat, ITIL) will be an advantage.
What We Offer.
Opportunity to support large-scale enterprise and retail systems.
Career path towards System Engineer, SRE, or Cloud Engineer roles.
Training and certification support in Cloud, DevOps, and Database technologies.
Competitive salary, benefits, and professional growth.
Be part of the Top Retail Tech Company in Southeast Asia.
Job skills required: Windows Server, Database Administration, System Administration, Automation, Postgre SQL
Job skills preferred: Oracle, Red Hat, Docker, DevOps, Kubernetes
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