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Salary
≈ $6.5k – $14k per year (Estimated)
Location
In office (Jakarta)
Seniority
Junior · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 15, 2026. GoTo Group scores A on the Alion truth index.

Overview
Company
Impact
Profile match
GoTo (PT GoTo Gojek Tokopedia Tbk) is Indonesia's largest digital ecosystem, formed in 2021 through the historic merger of ride-hailing pioneer Gojek and e-commerce giant Tokopedia. Headquartered in Jakarta and listed on the Indonesia Stock Exchange (IDX: GOTO), GoTo integrates three primary digital business pillars across Southeast Asia.

About the Role

We are looking for a Facilities & Maintenance Specialist to maintain our office facilities, equipment, and building systems in optimal working order. In this hands-on role, you will perform technical repairs across AC split systems, basic electrical / plumbing / civil work setups, and general office infrastructure while coordinating regular maintenance schedules. You will work directly with internal stakeholders to understand office issues, diagnose root causes, and deliver cost-effective, practical solutions quickly

What you will do

  • Technical Maintenance & Repairs: perform hands-on troubleshooting and simple repairs for AC split units, piping/plumbing systems, electrical wiring, MCB panels, and general office hardware.
  • Routine Preventive Cadence: Coordinate and execute scheduled preventive maintenance cadences for office facilities, HVAC, lighting, and power infrastructure to minimize operational downtime.
  • Problem Solving & Diagnostics: Assess reported facility issues, identify root causes, and implement practical short- and long-term repair solutions. Manage all maintenance tickets and requests to ensure effective and cost-efficient resolution within agreed SLAs.
  • User & Stakeholder Coordination: Engage directly with office teams to understand facility complaints, communicate resolution timelines, and minimize disruption to daily operations.
  • Cost & Resource Efficiency: Evaluate repair requests to recommend and execute the most cost-effective solution without compromising safety or quality.
  • Vendor & Supply Management: Coordinate with external contractors or building management for specialized repairs and assist in inventory tracking for maintenance of spare parts and tools.
  • Safety & Compliance: Ensure all maintenance and repair activities strictly adhere to workplace health and safety (WHS) standards and electrical safety practices.

What you will need

  • Technical Experience: 2-4 years of practical, hands-on experience in office facility maintenance, building services, or technician roles.

  • Core Technical Skills: Proven working knowledge and practical troubleshooting skills in plumbing, AC Split systems, refrigerant piping, basic electrical circuitry, and MCB distribution boards.

  • General Handyman Proficiency: Skilled in executing simple carpentry, plumbing, lighting, and general office hardware repairs independently.

  • Diagnostic & Practical Thinking: Strong capability to analyze physical facility issues on-site and execute effective, budget-conscious solutions.

  • Communication & User Service: Friendly, clear, and proactive communication skills to interact with internal employees and understand office facility requests.

  • Organizational Skills: Ability to prioritize urgent repair tickets, manage routine maintenance schedules, and follow up consistently.

  • Vendor Oversight: Since the role involves coordinating with contractors or building management, explicitly look for experience in supervising third-party service providers.

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