Product Owner

Must-have

·      5+ years in product ownership or product management, with at least 3 in financial crime, fraud, payments disputes, risk operations, or a comparably regulated and operationally heavy domain.

·      Working knowledge of financial crime servicing: fraud disputes, mule investigation, enhanced due diligence,STR and SAR reporting, sanctions and PEP screening, and regulatory reporting obligations.

·      Hands-on experience with case management platforms (Pega, Appian, Camunda, ServiceNow or similar) as a product surface, not only as a user.

·      Demonstrated delivery of automation into a live operational workflow, where the people doing the work had to change how they work.

·      Genuine comfort withAI-assisted and agentic workflows, including where they fail, and how you would explain a model-assisted decision to a regulator.

·      A strong analytical habit. You prioritise from data, and you define the measurement before you ship the feature.

·      Demonstrated ability to lead through influence rather than authority, across product, engineering, operations and compliance, in an organisation where none of them report to you.

·      Experience operating across more than one market or regulatory regime.

·      Outstanding written and verbal communication in English, with the ability to write specifications that ship without ambiguity.

Strong plus

·      Background in a digital bank, neobank, or payments business.

·      Exposure to card scheme dispute and chargeback processes, including Visa dispute tooling and real-time schemeintegrations.

·      Familiarity with real-time fraud alert and rules engines, and with device or behavioural risk signals.

·      Experience with goAML or an equivalent regulatory reporting pipeline.

·      Experience working through an outsourced or partner engineering model.

·      Familiarity with data and analytics platforms in a financial crime context.

·      Agile or squad model working experience.

Mindset

·      A builder's bias: comfortable in 0-to-1 with high execution risk.

·      Comfortable with ambiguity, fast pace, and the high-stress of challenge and fast-growth.

·      Intellectually inquisitive and curious about emerging technology as a step-change lever.

·      Strong attention to detail, but practical, entrepreneurial, and quietly relentless.

·      A felt sense that there is areal person on the other side of every case, including the ones that turn out to be fraud.

Skills

Leadership, Strong Attention To Detail, Scrum, User Stories, Business Acumen, Agile, Product Management, Banking, Consulting, Product Development, Business Requirements, Agile Development