Communications Manager

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab - to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab's vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.

Get to Know the Role

As the Communications Manager for Grab Malaysia, you'll collaborate with team members across verticals, commercial, marketing, and public affairs teams. Your primary focus will craft and execute PR and communication strategies to achieve business objectives. We're looking for someone with a background in corporate and brand communications, a deep understanding of Malaysia's media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

You will report to Communications Lead, Malaysia and will be based onsite in Petaling Jaya office.

The Critical Tasks You Will Perform

• Develop and execute communication programs in line with Grab's vision and goals
• Proactively identify and leverage publicity opportunities through various channels
• Cultivate compelling media stories to bolster Grab Malaysia's leadership position.
• Forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia
• Navigate and mitigate reputational risks and manage responses to incidents or crises
• Oversee PR agency activities according to the agreed communication plan and budget
• Analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed

What Essential Skills You Will Need

Required:

• 8 or more years of experience in PR, corporate reputation management, brand communication, or related fields
• Established relationships with top-tier media, KOLs, and thought leaders
• Proficiency in both English and Bahasa Malaysia (written and spoken)
• Exceptional writing and storytelling skills

Preferred:

• Background in the consumer technology sector
• Experience in high-growth environments
• Previous roles in strategic communications consultancy is a plus

Nice to Have:

• Familiarity with social media and integrated marketing communications
• Experience in multinational or global company

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.