Engineering Manager (Mobile) - Merchant Experience

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Merchant App Flutter team builds and maintains the core merchant app for businesses using Grab. Whether you're supporting small local vendors or scaling for international franchises, the team focuses on creating tools to empower merchants. You'll join a close-knit group of passionate engineers committed to elevating the merchant experience and delivering impactful solutions

Get to Know the Role

Reporting to the Software Engineering Manager, you will focus on both feature development and engineering optimization for the Grab merchant app. With this role, you will take direct responsibility for delivering high-quality technical solutions, scaling tools for merchants, and taking ownership of impactful engineering contributions. This role is an onsite role based in Jakarta.

The Critical Tasks You Will Perform

• Oversee the development and implementation of the latest insurance software solutions
• Lead a team of engineers, promoting a culture of innovation and continuous improvement
• Collaborate with other teams to align engineering efforts with organizational goals; and external parties including clients and vendors.
• Manage project timelines, budgets, and resources
• Implement best practices in software development, testing, and deployment
• Conduct regular performance evaluations and provide constructive feedback to team members
• Stay up-to-date with latest technologies and industry trends in the insurance sector
• Ensure compliance with industry regulations and company policies
• Participate in strategic planning and decision processes

What Essential Skills You Will Need

• Min. Bachelor's degree in Computer Science, Engineering, or a related field; MBA or Master's degree would be an added value.
• Solid foundation in computer science, with expertise in algorithms, data structures, and software engineering principles.
• Min. 7 years of professional experience in software engineering, with hands-on coding skills and an understanding of scalable architectures, microservices, and mobile technology.
• Experience building and scaling engineering teams, with hands-on technical expertise in native mobile development (iOS or Android) and Go programming language development.
• Familiarity with user experience principles and best practices for system testability, availability, and security.
• Experience working with global teams and collaborating on cross-regional projects.
• Experience managing diverse teams. Demonstrate ability to resolve issues and conflicts, inspire others, and build a collaborative team environment.
• Clear in explaining ideas and to influence partners across different cultures and regions.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.