Region Commercial Manager - West Java

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

GrabFood's Region Commercial teams help Food and Mart merchants grow their businesses with us. We work with merchant partners on Campaigns, Ads, and lending solutions, alongside coordinating with merchant operations, marketing, and central teams.

Get to Know the Role

You will lead commercial performance for West Java. You will have team leads who lead daily field operations and manage most of the sales team. Your focus will be to align priorities across both teams, coordinate regional sales plans, facilitate OKR-setting discussions, and drive strategic projects with your team and central partners. You will report to the Territory Commercial Head overseeing these regions and represent your region in cross-region and cross-territory discussions. This is a field-based role with regular travel across the assigned region.

The Critical Tasks You Will Perform

• Lead regional commercial execution through the Food Sales Manager, Mart Sales Manager, and Partner Operations, coaching them and aligning priorities across their teams.
• Coordinate sales planning across Food and Mart, and facilitate OKR-setting discussions to establish clear goals and ownership
• Drive strategic projects with your team, coordinating plans and dependencies with central stakeholders.
• Represent your region in cross-region and cross-territory discussions, sharing learnings and aligning on joint priorities.
• Support merchant growth through Campaigns, Ads, and lending solutions, working with the relevant product and lending teams.
• Oversee region merchant acquisition and portfolio growth, supporting key relationships with top merchant partners and escalations
• Build sound sales operations that aligns with central initiatives, yet applicable to the region's local nuances and team needs
• Use approved AI tools to prepare account briefs, streamline workflows, and develop merchant engagement ideas and data-protection practices.

What Essential Skills You Will Need

• 8+ years of experience in commercial sales, business development, or account management, including 4+ years leading teams or managers.
• Experience delivering sales growth through merchant acquisition and development of existing accounts.
• Experience coordinating strategic projects and cross-functional initiatives from planning through delivery.
• Strong stakeholder management and negotiation skills, including the ability to align teams without direct authority.
• Fluency in Bahasa Indonesia and basic proficiency in English.
• Experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas.

Good to Have

• Experience in food delivery, e-commerce, restaurants, retail, or another consumer-facing platform business
• Experience in B2B selling advertising, merchant campaigns, or lending products to businesses
• Experience working across major cities and smaller markets

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.