Senior Solution Specialist, People Systems

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know our Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and excited about technology at Grab, come join us and help shape the future of technology!

Get to know the Role

We are looking for a Senior Solution Specialist, People Systems to enhance Workday solutions across Compensation and Core HCM. You will be the subject matter expert for these areas, partner with stakeholders to solve system and process issues, and help deliver scalable, effective People Systems solutions. This role is ideal for someone with strong Workday functional knowledge, hands-on configuration experience, and the ability to support continuous improvement across People processes.

This role will be reporting to the Solution Manager II, People Systems and will be based onsite at our Petaling Jaya office.

The Critical Tasks You Will Perform:

• Be the subject matter expert for Compensation and Core HCM processes and solutions
• Support change requests, enhancements, and issue resolution across Workday modules
• Perform essential system administration functions, including configuration, security management, complex report configuration, and bulk data processing.
• Manage system life cycles by assisting in the review, testing, and implementation of new features, fixes, and releases.
• Partner with stakeholders to gather requirements, identify gaps, and recommend solutions that meet our needs.
• Drive process improvement and innovative solutions, proactively identifying opportunities for automation to enhance organizational efficiency.
• Develop user procedures, guidelines, documentation, and training to ensure effective adoption of new processes and functionality.

The must haves skills

• 5+ years of Workday experience with strong hands-on knowledge of Core HCM and Compensation.
• Experience supporting at least 1-2 Advanced Compensation cycles or launches.
• Experience with Workday configuration, business processes, testing, and UAT.
• Strong hands-on experience with Workday reporting, analytics, EIB, and security administration.
• Experience in requirements gathering, fit-gap analysis, and solution design.

Really nice to have skills

• Workday Pro certification in Core HCM, Compensation, Advanced Compensation, Reporting, or other relevant Workday modules is a plus.
• Experience leveraging AI tools and emerging technologies to improve productivity, analysis, and solution delivery.
• Experience in additional Workday modules such as Recruiting, Security, Peakon, or Journeys.
• Experience supporting change management, training, or release readiness activities.
• Experience working with regional or cross-functional stakeholders in a complex organisation.
• Knowledge of audit and data privacy requirements in enterprise systems.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.