Manager, Security Loss Prevention

Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation:

The base salary for this role ranges between $ 111,760 - $ 153,670, with eligibility for an incentive target of 15% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details

The Manager, Security & Loss Prevention is an individual contributor responsible for owning and executing all Security & Loss Prevention initiatives across Grainger Canada.

The role supports approximately 30-50+ locations and reports directly to the Director, Global Security & Loss Prevention. This position works closely with Operations, Human Resources, Legal, Real Estate, EH&S, Finance, and business partners in Canada and the United States to build, maintain, and continuously improve Security & Loss Prevention processes, standards, guidelines, training, and physical security controls.

Through a results-oriented and influential approach, the incumbent uses data, field engagement, investigations, and problem-solving skills to identify risks, reduce shrink, protect employees and company assets, and support operational excellence.

The incumbent performs internal and external investigations for the Company, including matters involving employee theft, external theft, product shrinkage, damage claims, and other sources of loss, and develops action plans to remedy weaknesses and prevent future loss.

You Will

• Develop, own, and execute the Security & Loss Prevention strategy, initiatives, standards, guidelines, and training across all Grainger Canada locations to protect team members, customers, inventory, and company assets.

• Conduct internal and external investigations into employee theft, external theft, shrink, damage claims, as-is product activity, and other losses; document findings and recommend corrective actions to prevent recurrence.

• Analyze financial, inventory, cycle count, shortage, claims, incident, and security-system data to identify risk trends, shrink drivers, and process-control gaps, then translate insights into practical action plans.

• Perform facility security reviews and risk assessments for current and future locations, including physical security, access controls, CCTV, intrusion, fire/life-safety interfaces, goods in transit, property access points, and site operating practices.

• Partner with Operations, Human Resources, Legal, Real Estate, EH&S, Finance, Grainger USA, and other stakeholders to align initiatives, resolve Security & Loss Prevention issues, and support business priorities.

• Manage relationships with security vendors, consultants, law enforcement, and government/customer stakeholders during incidents, investigations, audits, system work, and security clearance activities, including the Canada OLISS program.

• Monitor compliance with Security & Loss Prevention policies and procedures; develop shrink-awareness communications, training, and field engagement tools that strengthen accountability and consistent execution.

• Drive continuous improvement by evaluating current processes, recommending enhancements, and implementing value-added tools, resources, and controls that reduce loss and support operational excellence; complete other projects and responsibilities as assigned by their leader.

You Have

• Bachelor's Degree or equivalent experience

• 5+ years of Security &Loss Prevention experience required

• Proven experience in dealing with Security & Loss Prevention issues in a multi-unit retail environment.

• Excellent working knowledge of physical security concepts, security systems, investigations and crisis management.

• Strong business acumen.

• Capable of understanding and using financial and economic concepts

• Proven ability to lead cross-functional projects and influence outcomes without formal authority.

• Demonstrated analytical and critical thinking skills.

• Demonstrated program/project management skills.

• Strong collaboration and relationship management skills.

• Excellent interpersonal skills, as evidenced by success in persuading and influencing others without formal authority.

• Strong communication and influencing skills; capable of speaking in an effective and influential manner to team members and senior leadership

• Technology Acumen

• Proficiency in MS Office/ SAP Knowledge is an asset

• Certified Protection Professional (CPP) or similar professional certification Upon Hire preferred

• Certified in Wicklander Zulawski preferred

• Ability to travel on short notice, up to 40% of the time (including some overnight stays)

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.