AI Implementation Specialist/Coach

Position Overview

The AI Implementation Coach helps client teams identify, adopt, and embed practical AI tools into their day-to-day marketing and sales workflows, coaching clients directly through selection, rollout, and change management.

Key Responsibilities

• Assess client workflows to identify high-value opportunities for AI tool adoption (content, CRM, reporting, customer service, etc.).
• Recommend, configure, and pilot AI tools appropriate to client size, budget, and technical maturity.
• Coach client teams through adoption - training sessions, documentation, and troubleshooting - until tools are self-sustaining.
• Stay current on the fast-moving AI tool landscape relevant to marketing and revenue operations.
• Build repeatable playbooks and training materials the firm can reuse across the client portfolio.

Required Qualifications

• 2+ years applying AI tools in a business or marketing context (not required to be an engineer or data scientist).
• Strong working knowledge of current generative AI and automation tools (e.g., ChatGPT/Claude, Zapier/Make, AI-native CRM features).
• Proven ability to teach and drive adoption of new tools with non-technical teams.

Preferred Qualifications

• Change-management or training/facilitation background.
• Experience building simple automations or integrations.
• Consulting or agency experience across multiple client industries.

What We Look For in Every Client-Facing Expert

• Think Bigger Mindset - approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes.
• Service-Minded - treats every client interaction as a chance to build trust; follows through without being chased.
• Clear Communicator - translates technical or strategic detail into language a business owner can act on, in writing and live sessions.
• Coach, Not Just Doer - comfortable teaching a client to run a process, not only running it for them.