Business Systems Analyst II

Greenlight is seeking a motivated Business Systems Analyst II to support and strengthen our Business Systems program. Based in Greenlight's India Development Center, this role offers the opportunity to make a meaningful impact across business functions at Greenlight.

This role reports to the Senior Manager, Security GRC & Trust

As a Business Systems Analyst II, you will help administer and support the technology stack that supports Billing, Accounts Receivable, Procurement, Accounts Payable, General Ledger, Expenses, Travel, Sales, Marketing, and more (NetSuite, Maxio, HubSpot, FloQast, Workiva, Snowflake, etc.). You will collaborate with teams across the organization on implementation, automation, and operational initiatives that support the company's growth.

Your day-to-day:

• Support and maintain the Business Systems function at Greenlight
• Apply growing systems knowledge (NetSuite, Maxio, HubSpot, etc.) to troubleshoot and resolve technical and functional issues
• Configure and support solutions that improve billing, procurement, accounts receivable, accounts payable, General Ledger, and T&E operations, ensuring alignment with business requirements
• Contribute to Month End and Quarter End processes, and help bring efficiencies to business processes through systems
• Help optimize business processes and workflows by supporting integrations and automations across Business Systems
• Administer and maintain business systems (NetSuite, FloQast, Workiva, HubSpot, Maxio, etc.), supporting optimal performance and alignment with business goals
• Perform daily business systems administration duties, including user and role maintenance, configuration maintenance, and integration maintenance
• Execute and support IT General Controls (ITGC) initiatives, including (but not limited to), access review, procedural documentation, business system change management, etc.
• Document system configurations and system processes
• Collaborate with global IT team members to support business systems
• Partner with the Security team to help strengthen the security posture of business systems
• Contribute to system enhancements and share feedback to support ongoing improvement

What you’ll bring to the team:

• 4+ years of experience as a NetSuite administrator or business systems analyst
• NetSuite Administrator Certification preferred
• Working knowledge of SuiteBuilder; familiarity with SuiteScript and SuiteTalk
• Exposure to the SuiteCloud Development Framework and version control systems (e.g., GitHub)
• Familiarity with NetSuite modules such as Fixed Assets and OneWorld is a plus
• Some experience integrating NetSuite with other financial and business systems, or a strong interest in learning
• Experience supporting other financial systems that perform billing, reconciliation, travel management, revenue recognition, and CRM functions is a plus (e.g., FloQast, Workiva, HubSpot, Maxio)
• Exposure to global or multi-entity system environments is a plus
• Understanding of ITGCs and exposure to SOC, ISO, or SOX compliant environments
• Familiarity with core accounting processes such as order to cash, procure to pay, and record to report
• Exposure to agile project management tools such as Jira, Asana, Confluence, and LucidChart
• Accounting or Finance background is a plus
• Exposure to no-code automation or IPaaS platforms (e.g., StackSync, UiPath) is a plus
• Have experience with using AI to enhance and optimize accounting, finance, and business systems process is a plus
• Strong problem-solving skills, with the ability to diagnose and troubleshoot issues and support solutions from design to implementation
• A proactive attitude with a desire to learn new skills in a flexible, fast-paced environment

Work perks at Greenlight:

• Medical Insurance for individual with Parental coverage
• Paid life insurance, and disability benefits
• OPD Benefits
• Paid company holidays
• Generous leave policy with flexible time off to support employee wellbeing and work-life balance
• Wellness & professional development stipends
• Mental health resources
• 1:1 financial planners
• 100% paid parental and caregiving leave,
• Fully stocked kitchen, catered lunches,
• Employee resource groups