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In office (Toronto)

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026. GreenShield scores B on the Alion truth index.

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GreenShield is a Canadian not-for-profit health and benefits company based in Windsor, Ontario, that provides group and individual health and dental coverage together with care services such as pharmacy, mental health, telemedicine and benefits administration. It was founded in 1957 by pharmacist William Wilkinson, who introduced North America's first prepaid drug plan, and today operates as a social enterprise with offices in Toronto, Montreal, Calgary and Vancouver. It hires account managers, bilingual customer service representatives, pharmacy coordinators, project and product managers, and technology, audit and HR staff.

The Financial Analyst is responsible for accurate and timely billing, financial reporting and analysis across assigned client accounts and business areas. The role manages billing activities from invoice preparation through reconciliation and issue resolution, while also supporting general ledger accounting, month-end close, financial reporting and business analysis. Working closely with Finance, Operations and client-facing teams, this position helps maintain strong controls, reliable financial information and a positive client experience.

Key responsibilities Prepare, validate and issue invoices and billing adjustments in accordance with client agreements, established schedules and internal controls. Reconcile billing records to source data, contracts, system outputs and the general ledger; investigate and resolve variances promptly. Monitor billing cycles, unbilled items, credits and outstanding accounts receivable balances, escalating risks or recurring issues as appropriate.

Research and resolve billing inquiries and discrepancies for internal stakeholders and external clients, providing clear explanations and timely follow-up. Maintain accurate client billing profiles, rate information, supporting documentation and audit-ready records. Process billing corrections, credits, rebills and account adjustments with appropriate review and approval.

Support month-end close activities, including billing reconciliations, accrual inputs, journal support and reporting on key variances. Prepare recurring and ad hoc billing reports, aging analysis and account summaries to support decision-making and follow-up. Partner with Finance, Operations, Sales and client teams to confirm billing requirements, resolve data gaps and improve end-to-end processes.

Identify opportunities to strengthen billing controls, reduce manual work and improve accuracy, cycle times and the client experience. Participate as a billing subject-matter resource in system enhancements, testing, process changes and special projects. Perform other related duties and projects as required .

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