Technology Team Administrator

Technology Team Administrator

Location: Primary location Chester/occasional travel to London office

Reports to: Head of Group Technology

Contract: Permanent/full time/hybrid working

Purpose of role

The Technology Team Administrator keeps the Group Technology function running smoothly day to day, covering budget and supplier administration, travel, and departmental operations.

The role suits someone highly organised and proactive who wants to build a broader understanding of technology delivery. As experience develops, there is scope to work across infrastructure, applications, cyber security, data, and change programmes, with a pathway into PMO, business analysis, supplier management, service management, or technology operations.

Key responsibilities

Budget and supplier administration

• Support the team's operational and project budgets; raise purchase orders and track them through approval, invoicing, and payment.
• Assist with monthly reconciliations, accruals, forecasting, and financial reporting.
• Maintain records of supplier contracts, support agreements, spend, and renewal schedules, flagging key renewal dates in good time.
• Work with Finance, suppliers, and technology managers to resolve invoice and payment queries.
• Support cost optimisation by gathering quotations, tracking licence utilisation, and assisting with negotiations.
• Coordinate supplier onboarding and support due diligence exercises.

Travel and logistics

• Coordinate UK and international travel: flights, rail, hotels, visas, and itineraries, optimising cost where possible and providing support during disruption.
• Maintain travel records and assist with expense administration.
• Support the coordination of Town Halls, strategy days, workshops, leadership events, and team socials, including venues, catering, AV, communications, and attendees.
• Work across Chester, London, and other sites so everyone can take part, and gather feedback to improve future events.

Administrative and operational support

• Provide administrative support to the Technology leadership team, including diary and meeting coordination.
• Prepare agendas, presentations, and meeting materials. Ensuring reporting deadlines are met.
• Maintain departmental records, documentation repositories, operational trackers, and process documentation.
• Support onboarding for new team members, contractors, and suppliers.
• Act as the central point of contact for administrative queries across the function.
• Assist with hardware ordering, software licensing, and asset management, and support operational processes across infrastructure, applications, cyber security, and service management.
• Help coordinate internal technology communications and awareness activities.

Development opportunities

With experience, the role will broaden to include supporting technology and business change initiatives: tracking actions, coordinating across delivery programmes, contributing to process improvement and automation, and supporting testing, documentation, training, and communications.

Knowledge, skills, and experience

Essential

• Experience in an administrative, coordinator, or team support role
• Excellent organisational and planning skills, with strong attention to detail
• Strong written and verbal communication
• Sound financial administration and record-keeping
• Confident with Microsoft 365 (Copilot, Outlook, Teams, Excel, Word, PowerPoint)
• Able to manage competing priorities and deadlines
• Strong stakeholder management and customer service skills

Desirable

• Budget administration or supplier and contract management experience
• Travel coordination
• Experience in a technology, professional services, or corporate environment
• Interest in technology, innovation, or business transformation

Personal attributes

Dependable, discreet, and professional. Positive and collaborative. Curious and keen to learn. Comfortable taking ownership, working independently, and dealing with a wide range of stakeholders.

Success measures

• Budget and supplier administration is accurate and on time
• Travel and team logistics run without friction
• Records, documentation, and processes are well maintained and easy to find
• Positive feedback from Technology leadership, team members, and suppliers
• Growing contribution to technology delivery and transformation activities

Why join us?

Alongside a competitive salary, you will receive a range of benefits including a generous non-contributory pension, life assurance, 25 days’ holiday plus bank holidays, a broad and diverse social events calendar and access to further benefits and discounts through our employee benefits platform.

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