Assistente de Suporte Técnico

Grupo WebPic · 2 months ago
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Location
Remote (Brazil)
Employment
Full-Time

First seen by Alion on Sep 22, 2026.

Overview
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Grupo WebPic

HQ: São José do Rio Preto, Brazil
Descrição:

  • Prestar suporte técnico presencial e remoto aos usuários, auxiliando na resolução de dúvidas e problemas técnicos;

  • Auxiliar na fase de implantação;

  • Auxiliar a criação de protocolos e preenchimento de checklist;

  • Configuração e elaboração de etiqueta;

  • Organizar e gerenciar Masterclass;

  • Fazer atendimento pela ferramenta de WhatsApp;

  • Acompanhamento do cliente de como está o manuseio do sistema;

  • Monitorar e reportar problemas recorrentes para melhorias contínuas no sistema;

  • Documentação de protocolos e solicitações.


Requisitos:
  • Superior em Sistemas de Informação, Ciência da Computação ou áreas correlatas. 

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