Non-Motor Liability Technician

Introduction

Guardrisk is the undisputed market leader in cell captive insurance and risk solutions. We are renowned for our innovative approach to cell captive structures and other alternative risk transfer solutions for our clients. Guardrisk offers clients custom designed cover and is registered in South Africa as an insurer for all statutory classes of non-life and life insurance business.

Disclaimer

Role Purpose

To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.

Requirements

Formal Education:

• Matric/Grade 12
• A law degree - preferable but not mandatory, subject to experience in Short-term insurance environment
• 60 FAIS Credits
• Computer literacy(MS Word, Outlook and Excel)
• Insurance qualification preferable
• RE qualification

Experience:

• Minimum 5 years experience, some of which should be in a legal practice environment or insurance liability environment
• Intensive knowledge of liability claims and resulting litigation
• Knowledge in administering and handling liability claims

Duties & Responsibilities

• Day to day reporting to the Team Leader
• Handling liability claims in accordance with claims handling procedures
• Facilitating and managing outsourced liability claims
• Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
• Entering into settlement negotiations with third parties / third party representatives
• Negotiating with assessors, attorneys, other service providers
• Providing technical advice on litigated matters
• Providing clients / brokers with the highest standard of service
• Providing clients / brokers with feedback on claims progress at all times
• Ensuring diary system is implemented and adhered to at all times
• Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
• Rendering of assistance from time to time with ad hoc tasks

Competencies

• Good interpersonal skills
• Good Negotiation skills
• Good Communication skills
• Attention to Detail
• Ability to work under pressure
• Team player
• Good organizational skills