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Salary
≈ $37k – $81k per year (Estimated)
Location
In office (Big Sur)
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 27, 2026. Guest Services scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Guest Services is a hospitality management company headquartered in Fairfax, Virginia, that runs food service, lodging, retail and recreation operations for public and private clients. Founded in 1917, it is a longtime National Park Service concessionaire with operations at Mount Rainier, state parks such as Cheaha and Wakulla Springs, marinas in Washington and Cleveland, resorts, senior living communities and government and university dining facilities. It hires housekeepers, cooks and line cooks, front desk agents, marina supervisors and equipment operators, maintenance technicians, security officers, restaurant managers, cashiers and nursing assistants.

Compensation Amount:

20.00 USD Hourly

Job Summary:

Answers to and receives direction from the Operations Director or General Manager. The Accounting Clerk is responsible for answering accounting as it relates to Big Sur Lodge, management of all files in the Accounting Department, maintaining confidentiality and security. . Provide data to the Executive . Ensure accounting practices within operation are conducted in an accurate and timely manner.

Job Description:

  • General accounting analysis, forecasting and reporting. Development of reporting and tracking may include but not limited to financial, labor stats, revenue forecast, FDA maintenance reserve, capital expenditures.
  • Develop and maintain Capital Expenditures project tracking report that provides monthly recap including spending forecast. Complete required forms for proper documentation of CER (Capital Expenditure Request) and equipment purchases; Process CER invoices for payment and monitor account balances.
  • Assist the Retail Department in Inventory controls such as cycle counting. Support of
  • Implement a rate tier structure that ensures maximum occupancy is met and a threshold of rate integrity is maintained while ensuring that we are obtaining the best rate structure by day.
  • Enhance and implement Financial Performance Matrix by month compared to prior year for the Region. This should include reporting for Mount Rainier, Big Sur, Lake Roosevelt, and North Cascades.
  • Work with the Managing Director to identify key areas of opportunity and reporting needs to provide to the team.
  • Assist with ensuring compliance with general accounting procedures and company policy, including compliance, training, and reporting. Current systems utilized are WebRezPro, Aloha, Counterpoint, NCR, Shift4.
  • Process and maintain record keeping activities including processing of Accounts Payable, Daily Cash Reports, Payroll, Transfers, Advance Reservation Deposits, Inventories, and other prescribed duties and ensure timely submission is met for all required documents.
  • Assist units with cash reports as needed, including entering, identifying, investigating, and fixing errors. Ensure that all cash reports and related documents follow corporate requirements
  • Ensure credit card disputes and duplicate charges by coordinating with guests and financial establishment, and provide pertinent information as needed
  • Compile and complete daily deposits and coordinate for bank pickups.
  • Compile and complete monthly records for submission such as inventories for all departments and assist with analyzing variances for departments.
  • Acts as administrative support with coordinating office supplies, files, receive and sort mail, travel plans and notes from meetings.
  • Ensure confidentiality with privy information.
  • Performs other related duties as directed or required.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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