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Salary
≈ $38k – $84k per year (Estimated)
Location
In office (United States)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 2, 2026. Guest Services scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Guest Services is a hospitality management company headquartered in Fairfax, Virginia, that runs food service, lodging, retail and recreation operations for public and private clients. Founded in 1917, it is a longtime National Park Service concessionaire with operations at Mount Rainier, state parks such as Cheaha and Wakulla Springs, marinas in Washington and Cleveland, resorts, senior living communities and government and university dining facilities. It hires housekeepers, cooks and line cooks, front desk agents, marina supervisors and equipment operators, maintenance technicians, security officers, restaurant managers, cashiers and nursing assistants.

Compensation Amount:

18.00 USD Hourly

Job Summary:

Responsible for maintaining accurate inventory control processes for the retail operation, including receiving, tracking,

processing, storing, transferring, and distributing merchandise. Ensures inventory accuracy through cycle counts, reporting, data

entry, and established inventory controls while maintaining an organized and efficient storeroom. Serves as operational support

and backup to the Retail Manager, assisting with merchandising, inventory management, and retail operations as needed. This

position reports to the Retail Manager.

Job Description:

ESSENTIAL FUNCTIONS

  • Monitor, receive, process, and distribute all retail merchandise, grocery and supply orders.
  • Track all incoming shipments through daily receiving logs, verifying accuracy against purchase orders,

and invoices.

  • Enter purchase orders and receiving information into the retail inventory system while maintaining

accurate inventory records.

  • Ticket, label, handle, store, rotate, and prepare merchandise for distribution in accordance with

established procedures.

  • Maintain inventory accuracy by researching and resolving discrepancies, completing adjustments, and investigating shortages or overages.
  • Assist with completing weekly retail cycle counts and assist with quarterly and annual physical

inventories.

  • Prepare reports related to damages, shortages, returns, transfers, and other inventory variances.
  • Maintain controls for inventory movement, including cross-unit transfers and proper documentation.
  • Organize and maintain a clean, safe, secure, and efficient stockroom- warehouse environment.
  • Support loss prevention efforts through inventory controls, secure storage practices, and adherence to company procedures.
  • Assist with merchandising and sales floor replenishment by stocking displays and creating visually

appealing presentations that maximize product visibility and enhance the guest experience.

  • Assist in training retail associates on proper receiving, inventory handling, stockroom organization, and inventory control procedures.
  • Safely operate material handling equipment and other warehouse equipment, as applicable.
  • Perform other related duties and responsibilities as assigned.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUD E

  • High School Diploma/G.E.D. equivalent required; some college preferred.
  • General Windows-based computer use; knowledge of retail POS system preferred.
  • Strong accuracy and attention to detail required.

PHYSICAL AND MENTAL REQUIREMENTS

  • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • Lift, carry, and push up to 15 lbs. regularly, 20-25 lbs. frequently, and up to 50 lbs. occasionally.
  • Ability to stand for the entire workday and climb steps regularly.
  • Withstand temperature extremes in freezer, refrigerator walk-in, and warehouse.
  • Reading and writing work-related documents in English.
  • Speech recognition and clarity, including the ability to understand the speech of vendors, drivers and co-workers and the ability to speak clearly so that you can be understood by same in English.
  • Constantly communicate and receive verbal communication with other employees in fast-paced environments.
  • Physical presence at the job site is essential to perform job duties.
  • Ability to travel between different units within the park.

EQUIPMENT USE D

  • Dolly, rolling cart
  • Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
  • Required Personal Protective Equipment (PPE) used: goggles and gloves

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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