Senior Associate AR
Job Family:
EBO Accounts Receivable (India)Travel Required:
NoneClearance Required:
NoneWhat You Will Do:
- Review and resolve patient and insurance credit balance accounts accurately and within established timelines. Contact insurance companies for further explanation of over payment and recoupments.
- Process refund packets, recoupments, payment transfer requests, and approved reversal adjustments in accordance with client and regulatory guidelines.
- Research and resolve unidentified payments, unapplied cash, and posting discrepancies to ensure account accuracy.
- Prioritize aging credit balance inventories to ensure timely resolution and with service level agreements (SLAs).
- Collaborate with Billing, Accounts Receivable, Payment Posting, Coding, and Client teams to resolve complex account issues.
- Maintain accurate and detailed documentation of account activities, refund statuses, and resolution notes in the system.
- Meet productivity, quality, and turnaround time targets while ensuring accuracy and compliance.
What You Will Need:
- Must be a graduate.
- Minimum 3+ years of exp in Credit Balance or 5+ years of experience in cash posting.
- Good understanding of EOBs, ERAs, refunds, recoupments, offsets, and adjustment transactions.
- Experience working with payer and patient credits.
- Adaptable to night shift work with a strong commitment to operational requirements.
- Good voice and demonstrate professional demeanour via phone.
- Strong analytical abilities with expertise in reviewing and interpreting credit balance transactions at the account level.
What Would Be Nice To Have:
- Experience in GPMS / NG billing system.
- Experience in Pediatrix billing.
About Guidehouse India
At Guidehouse India, we’re redefining what’s possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.
Across our Chennai, Trivandrum, and Gurugram locations, you’ll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.
We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you’ll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.
What We Offer
At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
Our comprehensive learning and development programs ensure you’re continuously upskilled and ready to tackle what’s next, so you can shape your own career path while contributing to meaningful, purpose driven work.
Important Fraud Notice
All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.
Contact Us
If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [email protected]. All information you provide will be kept confidential and used only as required to support the recruitment process.
To learn more about Guidehouse in India, visit www.guidehouse.com/india.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.