Web Content Specialist

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Guidehouse is seeking a Web Content Specialist to support a federal client in research and communications programs through the development, editing, publication, maintenance, and governance of website and digital content. This role ensures content remains accurate, accessible, user-friendly, optimized for searchability, and compliant with federal standards while supporting website content management, stakeholder engagement, training, and information dissemination efforts. The Web Content Specialist will manage content review and approval processes, support website governance and certification activities, maintain digital assets, and provide training and user support related to web publishing processes and tools. Responsibilities may include the following:

• Create, edit, publish, and maintain content for agency websites, intranets, SharePoint sites, and Google Sites.
• Manage content review, approval, and publication workflows to ensure content accuracy and consistency.
• Ensure compliance with Section 508 accessibility requirements and applicable federal web publishing standards.
• Monitor content accuracy, broken links, usability, SEO effectiveness, and website compliance.
• Use Drupal and other Content Management System (CMS) platforms to upload, maintain, and publish website and intranet content.
• Prepare and maintain metadata, alternative text, SEO elements, graphics, and other digital assets for publication.
• Perform graphic editing and image optimization activities, including cropping, resizing, recoloring, and manipulating web images.
• Support quarterly website certification activities and ongoing web governance efforts.
• Develop user guides, training materials, presentations, and process documentation.
• Deliver outreach training and user support related to website content management processes, tools, and procedures.
• Coordinate website content publication and management activities, stakeholder reviews, and related digital communications.
• Support database content maintenance and updates, as applicable.
• Provide quality assurance and quality control reviews of web content, digital assets, databases, and published materials.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
  • Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor’s degree in Communications, English, Marketing, Business, Journalism, or a related discipline.
• FIVE (5) or more years' web content management, digital communications, website administration, or related experience.
• THREE (3) or more years' web content development and management experience within the last 5 years.
• Experience maintaining and updating websites through a Content Management System (CMS).
• Knowledge of Section 508 requirements, federal accessibility laws, and web accessibility best practices.
• Experience developing, writing, editing, publishing, and maintaining web content.
• Experience supporting web publishing, governance, content quality assurance, and content review processes.
• Experience using graphic applications to crop, resize, recolor, optimize, and manipulate web images.
• Knowledge of SEO principles and website content optimization techniques.
• Experience developing training materials, presentations, and user support documentation.
• Experience using presentation software to develop and deliver training and outreach materials.
• Experience delivering training or outreach sessions to users and stakeholders.

What Would Be Nice To Have:

• Experience with SharePoint and Google Sites.
• Experience supporting website certification and content lifecycle management activities.
• Knowledge of website governance, content maintenance, and digital communications best practices.
• Federal web publishing experience.
• Transportation sector experience, particularly highway or surface transportation programs.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple priorities and recurring deliverables.
• Ability to work collaboratively with technical staff, stakeholders, and content contributors.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.