Unit Clerk - System Care Management - Full Time

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

Why Choose Guthrie:

• Voluntary 403(b) Retirement Plan - Plan for your future with Fidelity investment options

• Employee Assistance Program - Confidential support for personal and professional well-being

• Shift Differentials & Premiums - Earn more for evenings, nights, weekends, and float coverage

• PTO Starts on Day 1

• Friendly, Inclusive Work Family - Be part of a team that feels like home

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well-being, including:

• Best Places to Work 2025 - Modern Healthcare

• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek

• America's Best-In-State Employers (PA) 2025 - Forbes

• America's Best Employers for Healthcare Professionals 2025 - Forbes

• America's Best Employers for Women 2025 - Forbes

Schedule & Coverage:

• Full-Time, Day Shift

Position Summary:

Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non-clinical. Demonstrates appropriate population specific communication skills.

Essential Functions:

• Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.
• Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
• Complies with all policies of the hospital and nursing department.
• Utilizes proper body mechanics to prevent injury to self or patients.
• Demonstrates organizational and time management skills.
• Completes work within a timely manner according to department guidelines.
• Maintains neat and clean work area.
• Orders and maintains clerical supplies as necessary.
• Orders necessary unit equipment and supplies.
• Performs errands in a timely manner.
• Demonstrates strong communication and organizational skills.
• Ability to communicate using telephones, intercom, computer systems.
• Answers telephone promptly and politely, identifying self, title, and department.
• Receives and sends messages in an accurate and timely fashion.
• Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
• Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
• Implements Downtime process and procedures including order interpretation and transcription as necessary.
• Notifies RN of any stat order.
• Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.

Other Duties:

• Assists in the orientation of new employees.
• Attends and participates in unit council and unit clerk meetings (70% attendance).
• Demonstrates awareness of need for self-growth by assessing strengths and weaknesses and establishing written goals.
• Demonstrates willingness to accept non-routine work assignments as appropriate.
• Encouraged to participate in community activities.
• Is authorized to access secured storage areas in the performance of essential job functions and duties.
• Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
• Seeks supervision and guidance when appropriate.
• Supports the philosophy of the hospital and of the department of nursing.