Solution Architect III, Duck Creek

Say hello to Hagerty

Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. We’re proud to be the world’s largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club, the world’s largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we host a number of driving events and concours, and our award-winning automotive journalists produce the most popular car magazine globally, alongside internationally awarded videos. We’re committed to Never Stop Driving. Ready to get in the driver’s seat? Join us!

As a Solution Architect III, Duck Creek on Hagerty’s DIT (Digital Innovation Technology) Architecture team you will need deep Duck Creek platform expertise to join us in creating software solutions that are well designed and take a long-term strategic view. In addition to owning the Duck Creek solution architecture across all product lines including Policy, Billing, Claims, Agency/Distribution, and DMS. This person will elevate the Solution Architecture team's existing Duck Creek knowledge, accelerating depth and confidence in Duck Creek architecture concepts, patterns, and practices across the full suite.

The ideal candidate is as energized by developing other architects as they are by solving hard technical problems themselves. By considering the impact of design choices today against an understanding of a software product’s strategic direction, our solution architects seek to limit future constraints and provide the correct amount of flexibility while delivering business value with timely releases. The team achieves this by placing business capabilities into Hagerty’s Technology Portfolio of Software Assets, by architecting software services, designing APIs, and maintaining clear bounded contexts between each. As excellent communicators and leaders within the organization, they ensure all audiences are aligned on why our software solutions are required, how they are implemented, and what they achieve.

What you’ll do

Own and maintain bounded contexts between software product domains in our Technology Portfolio by

• Acting as a subject matter expert across complex domains within our business, including deep ownership across Duck Creek modules such as Policy, Billing, Claims, and Agency/Distribution Management System (DMS); candidates are encouraged to share which modules they know best

• Building shared understanding around the encapsulation and distinct purposes of your domains (Duck Creek product lines and their configuration boundaries)

• Decomposing new business concepts and capabilities into bounded contexts (Duck Creek product configurations, rule sets, and integration touchpoints)

• Creating and maintaining context maps that detail your context’s interactions with others in the IT Portfolio

Design and own inter-context communication specifications that serve the needs of the business now and in the future by -

• Deciding whether to extend, refactor, or build new software, including within Duck Creek across all product modules, and governing that decision with clear ADRs

• Designing HTTP APIs and messages that provide solutions to business capabilities and product features

• Deciding whether to extend, refactor, or build new software

• Establishing strong domain concepts in your API resources that can evolve naturally, over narrow bespoke solutions

• Writing excellent design artifacts (OpenAPI, etc.) that make solutions simple to implement and easy to test

• Leading integration patterns with upstream, downstream, and core legacy enterprise systems via REST/SOAP APIs and Duck Creek Anywhere frameworks

• Defining NFRs (performance SLAs, availability, data retention) for Duck Creek-hosted services and validating that solutions meet them.

Elevate the communication of the enterprise around technology and how it serves our strategy by -

• Explaining technical concepts and solutions to nontechnical stakeholders both ad-hoc and by publishing solution artifacts

• Championing the capabilities of your product domain(s) to stakeholders and other product teams

• Informing product decision making via your technical knowledge and experience creating software

Mature Architectural thinking at Hagerty by -

• Evaluating tradeoffs in solution design (e.g. speed, technical debt, vendor cost, complexity) and documenting how you reached your decisions

• Educating others on Duck Creek design principles and constraints, owning the growth of specific knowledge of the platform across IT

• Being opinionated on implementation based on your knowledge of your product’s roadmaps and the business’ strategy

• Establishing the standard measurements of architectural maturity, and teaching other architects how to adopt and prioritize them

• Measuring maturity measurements in the product contexts you support, and proposing ways to improve that maturity by working with Application Architecture and Engineering

• Proposing, publishing, and adopting common integration patterns between contexts that can be easily re-used by other architects and teams

• Establishing a clear framework for when to configure within Duck Creek, when to extend via custom code, and when to bring in adjacent tools/solution

This might describe you

You’re a talented communicator

• You meet people where they are and then build shared understanding

• Comfortable and effective explaining technical concepts to audiences of varying level and technical skill

• Lead and contribute to discussions around product design per business strategy

• Bias towards creating visual artifacts that represent contexts, designs, and shared understanding

• You enjoy learning and then sharing what you’ve learned with others

• You write effectively about how software works

You have a breadth of experience building software

• Programming languages

• Deployment

• Databases/Persistence

• Patterns and anti-patterns

You have a Fundamental knowledge of technology concepts

• API Design

• HTTP Communication

• ReST/RPC Style

• Data movement-- polling, eventing, messaging

• Integration patterns and lifecycle

• Identity- Authentication and Authorization

You are a Duck Creek platform expert

• Deep knowledge of P&C insurance lifecycles including product configuration, rating engine logic, underwriting forms, and statutory reporting

• Proven experience structuring inheritance hierarchies and managing Manuscript page configurations

• Strong background with Duck Creek Author, Express, Server, Product Studio, and related toolsets

• Hands-on experience with Duck Creek OnDemand SaaS deployments on Azure

• Familiarity with Duck Creek Anywhere Managed Integrations (AMI) and cross-module integration patterns

You have experience of being in a visible senior role and want to collaborate with others

• You enjoy operating independently, and can positively impact multiple initiatives with competing priority

• You love discovering the actual problem that needs to be solved as much as solving it

Pluses

• You’ve read Domain Driven Design by Eric Evans

• You’re familiar with modeling tools such as C4

• When there’s no leader in the room, you tend to take the lead rather than wait

• You’re comfortable in front of audiences of all sizes

• You’ve written .NET code

• You’ve designed and released APIs with both ReST and RPC styles

• You love creating excellent API documentation with tools like OpenAPI

• You’ve managed engineers

• You've worked directly with Duck Creek's vendor engineering or product teams on escalated technical issues or roadmap discussions

• You've led an end-to-end Duck Creek implementation or major module go-live

Other things to note

• This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.

• May require travel for quarterly events.

• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

If you reside in the following jurisdictions: Illinois, Colorado, California, District of Columbia, Hawaii, Maryland, Minnesota, Nevada, New York, or Jersey City, New Jersey, Cincinnati or Toledo, Ohio, Rhode Island, Washington, British Columbia, Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!