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Salary
$33k – $42k per year (gross)
Location
In office (Singapore)
Experience
2+ years exp
Employment
Full-Time

First seen by Alion on Oct 19, 2026.

Overview
Company
Impact
Profile match
Hai Leck Engineering is a Singapore engineering company registered as a private limited company. It is hiring an IT support technician to give first-level support, solve technical issues remotely and guide end users by phone and email. The company is headquartered in Singapore, Singapore.

We are seeking an IT Infrastructure Support professional to maintain IT systems, servers, networks and Microsoft 365 for smooth daily operations.

Key Responsibilities

Systems & Server Administration

  • Active Directory & Core Domain Services: Manage, maintain, and troubleshoot core Active Directory (AD) infrastructure, Group Policy Objects (GPOs), DNS, and DHCP services

  • Virtualization & Server Infrastructure: Administer on-premise virtualized environments including VMware ESXi

  • System Maintenance & Backups: Oversee regular system backup routines, storage allocations, data restoration tests, OS patch management, and firmware upgrades

Cloud & Microsoft 365 Administration

  • Tenant Management: Administer the Microsoft 365 tenant, including user onboarding/offboarding, license management, Exchange Online, Teams, and SharePoint access rights

  • Cloud Security Policies: Enforce M365 security features, Multi-Factor Authentication (MFA), Email Monitoring

Network & Firewall Security Management

  • Firewall Administration: Configure and maintain Fortinet (FortiGate) firewalls, including security policies, SSL VPN access, and threat prevention features

  • Switching & Network Routing: Administer enterprise network equipments, VLAN configurations

Endpoint Management & User Support

  • L1 / L2 Desktop Support: Deliver prompt Level 1 and Level 2 technical support for hardware, software, printing, and network issues across desktop/laptop users

  • Deployment & Security: Manage workstation provisioning, OS imaging, inventory tracking, and central Endpoint Detection & Response (EDR solution), IOT device management (TMS machines), Corporate device issuance

Documentation and Asset Tracking

  • Maintain and update IT documentation, including system configurations, network diagrams, IT procedures, and asset inventory. Track the assignment, issuance, movement, and return of company IT equipment and devices

Requirements & Qualifications

  • Diploma or Degree in Information Technology, Computer Science, Network Engineering, or a related discipline
  • 2 to 4 years of hands-on experience in IT infrastructure administration and technical support environments
  • Hands-on proficiency in Active Directory, Windows Server administration, VMware ESXi, Firewalls and Network equipment (routers, switches, NAS), and Microsoft 365 administration

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Interested candidates are invited to apply online with a comprehensive resume, via the Apply button.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Skills

Switches, Contacting candidates, Server Administration, Cloud Administration, Server Virtualization, Computer Engineering, Virtualization Management, Active Directory Federation Services, Active Directory, Welcoming Guests, Computer Science, Career Exploration, Maintain System Backup, Gpos, Internet Recruiting, DNS

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