IT specialist - Fixed Term Contract

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The IT Specialist will support the IT department in daily operations, service desk activities, infrastructure tasks, and IT projects. The role focuses on learning, training, and contributing to real IT environments under supervision.

Haleon QSC network:

• Manufacturing network of 24 sites and c. 200 CMOs (Contract Manufacturers)

• Using 14,500 packaging components and 2,000 raw materials from over 2,000 vendors

• 20000 SKUs to more than 100 markets in 14 Business Units

• Portfolio of consumer centric products across 35 distinct technology groups

• Complexity of 4000 formulations meeting different regulatory requirements with 13000 licenses

• Network of 150 distribution centers

Key responsibilities

Training & Development

• Follow a structured IT training plan.
• Participate in onboarding sessions.
• Develop technical skills in systems, networking, programming, and cybersecurity.

Technical Support

• Handle incidents and service requests.
• Troubleshoot hardware, software, and network issues.
• Document solutions and knowledge base articles.

Project Participation

• Support IT projects under supervision.
• Participate in Agile ceremonies (Scrum/Kanban).
• Assist in operational project tasks.

IT Operations

• Perform basic user and system administration tasks.
• Support IT infrastructure and systems.
• Follow IT security and compliance best practices.

Continuous Improvement

• Contribute to process improvements.
• Document internal knowledge.
• Show proactive learning and initiative.

Qualifications

Essential

• Studies in IT or related field.
• Basic IT knowledge. Interest in technical support and infrastructure.
• Willingness to learn.

Preferred

• Basic programming knowledge.
• Familiarity with ticketing tools.
• Interest in cybersecurity.
• Proactive attitude.

EUR 31.792,00 - EUR 43.714,00 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.