Supply Chain Operations Coordinator

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Supply Chain Operations Coordinator is a key role to the organization, connecting the Commercial business functions to Supply Chain and acting as a single point of contact to execute Commercial strategies within and across the end-to-end North America Supply Chain to achieve optimal customer service and inventory levels.

• Communicate any backorder or write-off/obsolete risks which will impact the deployment of Commercial initiatives
• Coordinate the executional requirements of a specific portfolio/category within Haleon. This would include, establishing and managing all transition related timelines across and within the Supply Chain (Supply Planning, Demand Planning, Customer Service, Logistics).
• Manage the review and sales outlet identification process of Obsolete Inventory & Fast Sell of short-dated product, partnering with the Commercial team (Marketing, Sales, Customer Strategy) as well as Customer Service and Logistics and manage monthly SLOBs reporting.
• Lead Cx Portfolio Optimization and Exit Strategy review process through DRM meetings to identify discontinuation candidates from the portfolio based on low revenue/profitability/volume.
• Provide SC oversight of artwork changes/transitions to limit component and finished good write-off and orchestrate timelines to reduce component exposure as we changed artwork for DPC made open stock items.
• Ensure flawless execution of Line Extensions.
• Coordinate item configuration changes (Pack changes requiring UPC changes, phase in changes that impact Master Data and Customer Service groups).
• Conduct OTIF root cause analysis, gain alignment with SC stakeholders and provide commentary for reporting both locally and globally (Global, SCIM 1-4).
• Lead weekly SCIM 1 meetings with Supply Planning, Demand Planning and Repack Planning to discuss and drive decisions around short and long-term risk mitigation of supply issues, demand forecast changes and impact to supply and any obsolescence risks, artwork changes, NPI status, long term scenario planning.
• Conduct bi-weekly category Commercial Connect meetings to review OTIF risks, transitions, discontinuations, and SLOBs risks.
• Lead escalations for NPIs where needed (end to end SC focus).
• Participate in monthly category DRM meetings, presenting updates on Portfolio Optimization Management, SLOBs risk mitigation, short and long-term supply issues as well as ad-hoc reporting that serves to update the business on emerging issues E2E SC issues as part of Core Commercial Cycle.

Key Responsibilities

• Maintain/optimize customer service levels, inventory levels, obsolescence, cost Savings project identification and implementation with flawless execution.
• Supply Chain Coordination across end-to-end Supply Chain.
• Report OOS situation to the commercial business and provide an overview on supply situation and availability based on information from the central systems (SOLs) and SC Hub. Coordinate the general overview for US and communicate with the Commercial team (incl. lost sales, OOS reasons).
• Lead Interactions with SC-Hub, Demand Forecasting, Marketing and Sales to manage, influence and solve issues which lead to higher customer service.
• Coordinate communication and escalation resolution on obsolescence and write-off management in collaboration with Supply Planning Hub, Customer Service and Supply Chain Finance.
• Serve as the supply voice within the DRM with efforts to guide decision making and escalation.
• Management of SKU transitions and product restages (including SKU rationalization) liaising with the HUB to ensure appropriate and aligned exit strategies are in place and run out plans developed to minimize financial risk and market disruption.
• Work with the artwork and labeling team to coordinate all packaging related changes to prevent recalls and minimize write off risk.
• Coordinate any rework requirements with Commercial team and the Supply Planning Hub.
• Prepare and control the reason codes for OTIF Reporting (weekly).
• Liaise with Demand Forecasting and customer service regarding necessary product allocation - quantity assessment, fair sharing, etc.
• Coordinate and communicate allocation decisions to ensure commercial and supply chain alignment.
• Facilitate SCIM I process with Supply and Demand Planning (weekly).

Basic Qualifications

• Bachelor’s degree in Supply Chain, Engineering, or Life Sciences.
• Minimum of 3 years’ experience in Supply Chain.
• Systems experience in Power BI, Excel, SAP.

Preferred Qualifications

• Excellent written and verbal communication skills.
• Proactive and high sense of urgency.
• Supply Planning and/or Production Planning experience.
• Knowledge and experience in dealing with highly complex/regulated supply chains, co-packing sites, and processes.
• Strong analytical, problem solving, and critical thinking skills.
• Demonstrate high accountability, attention to detail, and the ability to work collaboratively in a cross functional and Regional/Global Matrix to achieve common goals.
• Capability to drive analytical assessments through financial risks assessments.
• Networking & influencing skills at all levels, both internally & externally.
• Proven capability in building strong relationships with key stakeholders and multiple interfaces.
• Excellent leadership capability and a strong team player.
• Customer driven.

Location: This role is hybrid-based in Berkeley Heights, NJ with 3 in-office days required.

The salary range for this role is: $104,505 - $143,694 plus a 12% target bonus.

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email:

Use subject line: ‘Haleon Careers: Job Accommodation Request’

Your Name and contact information

Requisition ID and Job Title you are interested in

Location of Requisition (city/state or province/country)

Description of specific accommodation you are requesting

Please note: Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.