Technical Sales Strategist (Remote)

Description

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Technical Sales Strategist who will close the gap between what clients need, what AEs are trying to sell, what HALO’s systems can support, and what Halo can profitably operate. The strategist will be a bridge between Commercial, Product, Technology, Operations, Programs, and the client. The role will help Halo sell with greater clarity and discipline-making sure that client needs are understood, technical capabilities are represented accurately, economics are visible, and commitments can be delivered. The Technical Sales Strategist will work closely with Executive and Sales Leadership to set the long term HALO technical commercial strategy.

Responsibilities:

Lead Commercial & Technical Discovery

• Partner with AEs and account leaders to clarify the client’s business objectives, operating model, users, workflows, pain points, and measures of success.
• Translate ambiguous client requests into a clear statement of the commercial problem to solve.
• Identify the real technical and operational requirements behind a request, including integrations, data, reporting, fulfillment, inventory, security, service levels, and change-management needs.
• Establish clear alignment with the client on what Halo can do today, what may be configurable, what requires investment, and what is not currently supported.
• Help the commercial team determine whether Halo is ready to sell a proposed technical or managed-service solution.

Shape the right Solution

• Evaluate whether a client problem is best addressed through an existing Halo capability, a process redesign, a partner solution, a product enhancement, or a focused implementation effort.
• Work closely with Product and Technology to assess feasibility, dependencies, sequencing, and reusable platform implications.
• Help define the minimum viable solution, phased path, operating requirements, and decision points rather than defaulting to a bespoke build.
• Create solution briefs, capability maps, operating-model views, business cases, and decision documents that can be understood by both executives and delivery teams.
• Identify patterns across opportunities and help convert one-off learnings into repeatable solutions.
• Define the economics of technical solutions and manage to full P&L impact

Support Commercial Execution

• Join priority client and prospect conversations as a strategic technical and operating-model partner to the AE.
• Help AEs explain complex capabilities in clear business language and connect technology to client outcomes.
• Support proposals, RFPs, executive presentations, business cases, and solution narratives.
• Help the commercial team set realistic expectations about scope, timing, dependencies, economics, and risk.
• Make the trade-offs visible when a proposed solution affects margin, cost-to-serve, implementation capacity, or ongoing support.
• Enable the existing sales team to absorb more of the selling motion over time; this role should not become a permanent substitute for commercial ownership by the AE.

Connect the Solution to Delivery

• Establish clear handoffs from opportunity shaping into Product, Implementation, Operations, and Program Account Management.
• Define acceptance criteria, decision rights, assumptions, risks, and ownership before a solution is sold or committed.
• Help create dedicated cross-functional pods for problems that cannot be solved by one function or overnight.
• Stay close enough to priority implementations to validate that what was sold matches what is being delivered and operated.
• Feed recurring field insights back into Product, Process Design, and the Halo Operating System roadmap.

Improve HALO's Operating Model

• Help identify when recurring client problems represent a broader systems, process, data, or organizational issue.
• Bring a P&L and cost-to-serve perspective to solution decisions, including the impact of manual work, support requirements, integrations, fulfillment, and ongoing maintenance.
• Help establish clearer rules for which opportunities receive dedicated technical support and which should use standard or self-service capabilities.
• Partner with Process Design to simplify workflows, reduce handoffs, and clarify roles across Commercial, Product, Technology, and Operations.
• Help Halo make disciplined decisions on opportunities such as enterprise programs, client operating systems, stores, OMS, supplier integrations, and other technology-enabled services.

Requirements

• 7+ years of experience in a combination of technical sales, solutions consulting, product strategy, business operations, implementation, consulting, enterprise technology, or process design.
• Demonstrated ability to understand a client’s business and translate ambiguous needs into a structured solution and decision path.
• Strong commercial judgment, including the ability to evaluate revenue, gross margin, contribution, investment, risk, and cost-to-serve.
• Fluency in business process mapping, systems thinking, integrations, data flows, APIs, workflow design, and enterprise software concepts.
• Experience partnering closely with Product, Engineering, Technology, Operations, and Sales.
• Experience supporting complex enterprise opportunities, RFPs, managed services, platforms, implementations, or technology-enabled operating models.
• Strong executive communication skills; able to explain technical trade-offs to business leaders and commercial trade-offs to technical teams.
• Excellent written communication and ability to create concise solution briefs, business cases, operating-model documents, and executive presentations.
• Comfort operating without complete information, challenging assumptions, and making practical recommendations.
• Willingness to travel periodically for client meetings, working sessions, and internal operating reviews.

Preferred Experience

• Branded merchandise, promotional products, e-commerce, procurement, fulfillment, supply chain, recognition, uniforms, or related services.
• Experience with order management, client portals, supplier ecosystems, workflow automation, AI-enabled tools, or systems integration.
• Experience in a forward-deployed, solutions engineering, technical sales, management consulting, or enterprise transformation role.
• Experience taking repeated client-specific needs and turning them into scalable product or operating capabilities.
• Experience developing both software and AI forward or agentic solutions in tandem with commercial teams

Compensation: The estimated base salary range for this position is between $130,000 and $220,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.