Account Executive

Account Executive at Handoff

You will play a key role in growing Handoff by building strong client relationships and driving adoption of our platform. Collaborate with product and marketing to shape our client strategy and make a real impact. You you will be responsible for communicating the value proposition of the product and address any objections or concerns raised by users.

What you'll do

• Demonstrate expertise and comprehensive understanding of our product, it’s features, and it’s core value proposition.
• Leverage your product knowledge to drive user engagement, activation, and conversion from the Trial period into subscribers.
• Guide Users through specific actions and features within the product that are correlated with conversion success (Activation).
• Provide personalized support and guidance to help Users maximize the value they derive from the product during the trial period.
• Actively monitor user progress and intervene when necessary to address barriers to Activation.
• Conduct quick and compelling product demonstrations tailored to the needs and interests of individual Users.
• Effectively communicate the value proposition of the product and address any objections or concerns raised by Users.
• Utilize objection handling techniques to overcome hesitations and build confidence in the decision to subscribe.
• Facilitate subscription starts by guiding Users through the payment process over the phone or through online channels.
• Meet or exceed monthly and quarterly conversion targets while maintaining a high level of customer satisfaction.

About You

• Product obsessed, passionate about how the App can change the lives of Users.
• Tech-savvy, always finding ways to make your process more efficient and effective.
• Deep familiarity with Sales tech stacks - CRM (Hubspot), VoIP, Product Analytics tooling, etc.
• Excited by the hustle and grit it requires to be on the frontlines of early product adoption.
• Problem-solver, finding workarounds and removing blockers - you aren’t blocked easily.
• Excited about being a part of a startup environment and rolling up your sleeves to get things done.
• Near-native English skills - you can jump into any conversation or write with confidence.

Why you’ll love working with us

• Get paid in USD and take advantage of unlimited paid time off (PTO).
• Be part of a high-growth startup shaping the future of remodeling and construction.
• Work with a passionate, global team of experts from leading tech companies.
• Help build a company that values innovation, creativity, and efficiency.