Senior Product Designer

About the Role

You'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a PM and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI - not just aware of it.

We're hiring across multiple problem spaces. Placement will be based on your strengths and business needs.

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Problem Spaces You May Work In

Depending on product priorities and your strengths, you may work in one or more of the following areas:

Procurement & Sourcing

Designing workflows for vendor discovery, pricing comparison, purchasing, approvals, and supplier performance across large multifamily portfolios.

Asset & Portfolio Performance

Designing dashboards, analytics, and scenario-modeling tools that help operators understand property performance, identify risks and opportunities, and improve returns.

These products are information-dense, highly interconnected, and used by multiple roles across an organization. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role.

What You’ll Do

• Own a product area fully: discovery, design, delivery, analysis, iteration
• Work backwards from real customer problems and translate complexity into clear, scalable solutions
• Make data-dense, information-rich interfaces easy to use. Dashboards, workflows and AI-assisted experiences
• Shape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomes
• Make AI capabilities feel understandable, trustworthy, and usable - not just impressive
• Use AI actively in your own process to move faster and think deeper
• Run lightweight research, synthesize insights, and act as the evidence-backed voice for the customer
• Champion our design system, contribute to craft standards, and raise the bar in every critique

What You Bring

• 5-8 years shipping web-based SaaS or enterprise products at scale
• Demonstrate end-to-end ownership with real shipped work, including AI-assisted experiences
• You are actively using AI tools today. Claude, Cursor, Lovable, v0 - whatever fits your workflow. This is a hard requirement, not a nice-to-have.
• Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigour with creativity.
• High autonomy. You move work forward without waiting for direction
• Clear communication, comfort with ambiguity

Strongly Valued

• Background in complex domains: analytics, operations tooling, procurement, marketplaces, or similar
• Familiarity with agentic experiences
• Comfort working close to code or prototyping with code
• Multifamily or proptech experience is a plus, not a prerequisite

Why Join HappyCo?

• High autonomy, high support. Trusted to lead, supported to grow
• Culture that genuinely values design and craft
• Remote-friendly, flexible hours
• Work that reaches millions of residents and thousands of property teams
• HappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives. Learn more on our careers page, and check out our benefits. HappyCo is an equal opportunity employer committed to diversity and inclusion.