People Operations Coordinator

Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.

Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.

Harrison Street is seeking to hire a Coordinator to join our People Operations team that will focus on the day-to-day operations of the People Operations team, ensuring smooth execution of core people processes across the employee lifecycle. This role is detail-oriented, highly organized, and service-focused, with regular interaction with employees, managers, and external partners. The PO Coordinator plays a critical role in maintaining accurate data and delivering a positive employee experience. This role is ideal for a highly organized, service-oriented professional who thrives in a fast-paced environment and enjoys supporting a broad range of initiatives. This position will be based in the firm’s Chicago office.

Responsibilities:

Operations & Administration

• Perform all onboarding and offboarding processes, including pre-hire documentation, orientation scheduling, providing system access, and new employee communications.
• Manage employee data changes including promotions, transfers, organizational changes and terminations
• Serve as primary administrator for the HRIS, ensuring data accuracy and integrity
• Act as the first point of contact for general People Operations inquiries regarding policies, programs and processes
• Maintain accurate employee personnel files and records across HRIS, benefits, and payroll systems
• Generate regular and ad hoc employee reports for the People Operations team and other teams, as needed
• Prepare employment verification letters and other People Operations related documentation
• Assist with offboarding activities

Benefits & Payroll Support

• Support benefits administration, including enrollments, life events, and employee questions
• Partner with Payroll to ensure accurate employee data, deductions, and changes

Projects & Team Support

• Support People Operations projects such as system implementations, mergers/integrations, and process improvements
• Assist in preparing presentations
• Conduct orientation for all new hires
• Provide backup support to other People Operations team members during peak periods, including primary backup for Payroll and Benefits

Requirements:

• 2-4 years of experience in an HR coordinator, HR operations, or HR administrative role
• Working knowledge of HR processes, benefits, and basic employment regulations
• Experience using HRIS and payroll systems (e.g., ADP, Workday, BambooHR, or similar)
• Strong attention to detail and ability to manage multiple priorities
• Proficiency in Microsoft Excel and PowerPoint
• Excellent written and verbal communication skills
• High level of discretion and professionalism with sensitive information

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business, or related field
• Experience supporting a multi-state or growing organization