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Location
In office (Pune)
Seniority
Staff
Visa
Sponsors visas in Ireland; no register of this country names it

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 12, 2026.

Overview
Company
Impact
Profile match
HCLTech is an Indian information technology services and consulting company headquartered in Noida, Uttar Pradesh. Its roots lie in HCL, founded in 1976 by Shiv Nadar and partners, and the IT services business was set up as a separate company in 1991. It provides application development and maintenance, infrastructure and cloud services, cybersecurity, engineering and R&D services, and sells its own software products through HCLSoftware. The company employs more than 200,000 people in some 60 countries and is listed on the Indian stock exchanges.

Job Summary

The Technical Lead will be responsible for overseeing CRM / D365 CE OutoftheBox (OOTB) functionalities, configurations, and customizations. The main objective is to lead the technical team to ensure successful implementation and support of CRM solutions within the organization.

Key Responsibilities

1. Lead and mentor the technical team in crm / d365 ce ootb implementation, configuration, and customization.

2. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the crm system.

3. Design and develop customizations, workflows, plugins, and integrations to enhance crm functionality.

4. Ensure the best practices in crm development are followed and maintain data integrity within the crm system.

5. Conduct system testing, performance tuning, and troubleshooting of crm solutions.

6. Provide technical support and guidance to end-users and resolve any crmrelated issues in a timely manner.

Skill Requirements

1. Strong expertise in crm / d365 ce outofthebox functionalities, configurations, and customizations.

2. Proficient in developing custom workflows, plugins, and integrations within the crm system.

3. Excellent problem-solving and analytical skills to troubleshoot technical issues and optimize crm performance.

4. Solid understanding of crm best practices and data management principles.

5. Ability to communicate effectively with cross functional teams and stakeholders.

6. Experience in leading a technical team and managing crm projects effectively.

Other Requirements

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