Microsoft 365 Identity and Access Operations Specialist

About the Role

We are seeking a Microsoft 365 Identity and AccessOperations Specialist to support identity management, access control, and collaboration governance across Microsoft 365 platforms. This role is suitable for someone with strong experience in Microsoft 365 identity and access management, security controls, and authentication support.

Key Responsibilities

• Support identity lifecycle activities, including user provisioning, account modification, and de-provisioning.
• Administer Microsoft Entra ID security groups and role-based access controls.
• Support the configuration and maintenance of conditional access policies.
• Enforce identity and collaboration security policies across Microsoft 365.
• Manage governance and access controls for SharePoint Online and Microsoft Teams.
• Investigate and resolve authentication and access-related incidents.
• Support audits, access reviews, and compliance checks for Microsoft 365 services.
• Maintain identity and access management procedures and documentation.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in identity and access management within Microsoft 365.
• Strong knowledge of authentication, authorisation, and access-control concepts.
• Hands-on experience with Microsoft Entra ID, security groups, RBAC, and conditional access.
• Experience supporting SharePoint Online and Microsoft Teams access governance.
• Strong troubleshooting and documentation skills.

Skills

Diagnostic Skills, Microsoft Teams Administration, Account Reconciliation, Conditional Access, Security Group, Information Technology, Auditing, Computer Science, Provisioning, Identity & Access Management, Access Control Management, Cloud Compliance, Authentication, Online Reviews, Governance Controls, RBAC