Sales Operations I

Job Summary

Strong proficiency in Microsoft Office, particularly:

o Advanced Excel (Pivot Tables, Lookups, Dashboards, Data Analysis)

o PowerPoint for executive presentations

o Word for documentation and reporting

• Strong analytical and problem-solving skills with an interest in working with data.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced, global, and cross-functional environment.
• Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
• Self-starter with a proactive mindset and the ability to work independently with minimal

supervision.

• High attention to detail and commitment to data accuracy.
• Ability to take ownership of tasks and drive them through to completion.
• Comfortable collaborating across different time zones and cultures.
• Fluent written and spoken English.

How

Key Responsibilities

Partner with sales teams, revenue operations, solution architects, and business stakeholders to support day-to-day business operations activities.

• Act as a key coordination point for operational tasks, ensuring timely completion of activities and effective stakeholder communication.
• Support sales leadership with administrative and operational processes, including:

o Purchase Order (PO) management

o Revenue tracking and reconciliation

o Sales pipeline reporting

o Business reporting and data analysis

• Follow up with sales teams on pending actions, approvals, and operational commitments to ensure adherence to timelines.
• Coordinate internal meetings, leadership reviews, team events, and cross-functional initiatives.
• Maintain operational documentation and ensure compliance with internal governance and business processes.
• Assist with vendor coordination and contract renewal tracking.
• Analyze sales and customer data to identify trends, business opportunities, and potential risks, including win/loss analysis and customer growth indicators.
• Continuously improve reporting accuracy, data quality, and operational efficiency through process enhancements. Required Qualifications:
• Bachelor’s or master’s degree from a recognized university.
• 1-3 years of experience in Business Operations, Sales Operations, Revenue Operations, PMO, or a similar role within an IT Services or Technology organization. Required

Skill Requirements

Other Requirements