Senior Group Technical Architect
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Salary
≈ $27k – $67k per year (Estimated)
Location
In office (Noida)
Seniority
Architect · 15+ years exp
Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Oct 29, 2026.
Overview
Company
Impact
Profile match
HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
Job Summary
Job Title SAP Service Delivery - Program Manager
Career Band / Level E4.2
Designation Program Manager
Relevant Experience 15 - 18 years
Employment Type Full-Time Employee (FTE)
Location India (Bengaluru / Noida - as per project staffing)
Mandatory Requirements
- Must have worked on at least 2 (two) full-lifecycle SAP S/4HANA implementation projects.
- SAP S/4HANA certification in the core module relevant to the engagement is mandatory.
Key Responsibilities
- Own service-delivery management for the SAP GDH support operations.
- Manage SLA/KPI performance and incident/service-request governance.
- Lead client relationship management and periodic service reviews.
- Drive continuous service improvement across the support engagement.
Required Skills & Expertise
- Service-delivery management, ITIL/SLA governance
- SAP S/4HANA AMS/support operations
- Client and stakeholder management
Certifications
- SAP S/4HANA certification in the core module relevant to the engagement (mandatory)
- ITIL certification (preferred, in addition to the mandatory SAP S/4HANA certification)
Key Responsibilities
Job Title SAP Service Delivery - Program Manager
Career Band / Level E4.2
Designation Program Manager
Relevant Experience 15 - 18 years
Employment Type Full-Time Employee (FTE)
Location India (Bengaluru / Noida - as per project staffing)
Mandatory Requirements
- Must have worked on at least 2 (two) full-lifecycle SAP S/4HANA implementation projects.
- SAP S/4HANA certification in the core module relevant to the engagement is mandatory.
Key Responsibilities
- Own service-delivery management for the SAP GDH support operations.
- Manage SLA/KPI performance and incident/service-request governance.
- Lead client relationship management and periodic service reviews.
- Drive continuous service improvement across the support engagement.
Required Skills & Expertise
- Service-delivery management, ITIL/SLA governance
- SAP S/4HANA AMS/support operations
- Client and stakeholder management
Certifications
- SAP S/4HANA certification in the core module relevant to the engagement (mandatory)
- ITIL certification (preferred, in addition to the mandatory SAP S/4HANA certification)
Skill Requirements
Job Title SAP Service Delivery - Program Manager
Career Band / Level E4.2
Designation Program Manager
Relevant Experience 15 - 18 years
Employment Type Full-Time Employee (FTE)
Location India (Bengaluru / Noida - as per project staffing)
Mandatory Requirements
- Must have worked on at least 2 (two) full-lifecycle SAP S/4HANA implementation projects.
- SAP S/4HANA certification in the core module relevant to the engagement is mandatory.
Key Responsibilities
- Own service-delivery management for the SAP GDH support operations.
- Manage SLA/KPI performance and incident/service-request governance.
- Lead client relationship management and periodic service reviews.
- Drive continuous service improvement across the support engagement.
Required Skills & Expertise
- Service-delivery management, ITIL/SLA governance
- SAP S/4HANA AMS/support operations
- Client and stakeholder management
Certifications
- SAP S/4HANA certification in the core module relevant to the engagement (mandatory)
- ITIL certification (preferred, in addition to the mandatory SAP S/4HANA certification)
Other Requirements
Job Title SAP Service Delivery - Program Manager
Career Band / Level E4.2
Designation Program Manager
Relevant Experience 15 - 18 years
Employment Type Full-Time Employee (FTE)
Location India (Bengaluru / Noida - as per project staffing)
Mandatory Requirements
- Must have worked on at least 2 (two) full-lifecycle SAP S/4HANA implementation projects.
- SAP S/4HANA certification in the core module relevant to the engagement is mandatory.
Key Responsibilities
- Own service-delivery management for the SAP GDH support operations.
- Manage SLA/KPI performance and incident/service-request governance.
- Lead client relationship management and periodic service reviews.
- Drive continuous service improvement across the support engagement.
Required Skills & Expertise
- Service-delivery management, ITIL/SLA governance
- SAP S/4HANA AMS/support operations
- Client and stakeholder management
Certifications
- SAP S/4HANA certification in the core module relevant to the engagement (mandatory)
- ITIL certification (preferred, in addition to the mandatory SAP S/4HANA certification)
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