Senior Support Engineer

HCLTech • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 2 days ago
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Location
In office
Seniority
Senior

Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
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HCLTech

HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.
hcltech.com • HQ: Noida, India • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1976
Tech stack of HCLTech

Job Summary

Job Summary

We are seeking an experienced OpenText Documentum Consultant to design, implement, support, and maintain enterprise content management (ECM) solutions using OpenText Documentum. The candidate will work closely with business stakeholders, application teams, and infrastructure teams to deliver scalable content management solutions and ensure seamless document lifecycle management.

Key Responsibilities

  • Implement, configure, and support OpenText Documentum solutions.
  • Develop and maintain Documentum repositories, workflows, lifecycles, and security models.
  • Configure and support D2 applications and customizations.
  • Manage document ingestion, metadata, records management, and retention policies.
  • Support OpenText integrations with enterprise applications.
  • Troubleshoot production issues and perform root cause analysis.
  • Participate in system upgrades, migrations, and performance tuning activities.
  • Create technical documentation and support knowledge transfer sessions.
  • Collaborate with business users to gather and translate requirements into technical solutions.
  • Ensure compliance with governance, audit, and regulatory requirements.

Key Responsibilities

Job Summary

We are seeking an experienced OpenText Documentum Consultant to design, implement, support, and maintain enterprise content management (ECM) solutions using OpenText Documentum. The candidate will work closely with business stakeholders, application teams, and infrastructure teams to deliver scalable content management solutions and ensure seamless document lifecycle management.

Key Responsibilities

  • Implement, configure, and support OpenText Documentum solutions.
  • Develop and maintain Documentum repositories, workflows, lifecycles, and security models.
  • Configure and support D2 applications and customizations.
  • Manage document ingestion, metadata, records management, and retention policies.
  • Support OpenText integrations with enterprise applications.
  • Troubleshoot production issues and perform root cause analysis.
  • Participate in system upgrades, migrations, and performance tuning activities.
  • Create technical documentation and support knowledge transfer sessions.
  • Collaborate with business users to gather and translate requirements into technical solutions.
  • Ensure compliance with governance, audit, and regulatory requirements.

Skill Requirements

Other Requirements

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