Senior Technical Lead - Rest, Jira, Windchill

Job Summary

A European bank is currently migrating its Jira, Jira Service Management (JSM), and Confluence from Data Center to Atlassian Cloud.We are seeking an experienced Atlassian Consultant / Subject Matter Expert to support and contribute to this transition. The role combines strong Jira and Confluence administration skills with hands-on experience delivering Data Center to Atlassian Cloud migrations. Key responsibilitiesDeliver end-to-end migrations of Jira, JSM, and Confluence from Data Center to Atlassian Cloud, including discovery, assessment, planning, test migrations, cutover, and post-migration support.Assess existing Jira, JSM, and Confluence implementations and design cloud-ready solutions covering workflows, schemes, custom fields, permissions, dashboards, and reports.Re-implement existing ScriptRunner/Groovy-based business logic using Atlassian Cloud-native capabilities (e.g. Automation, workflow functions, Jira Plans/Advanced Roadmaps) and appropriate Marketplace apps.Plan and execute migrations of key Marketplace apps and their data (e.g. Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr) to Atlassian Cloud offerings, working with vendors where required.Configure and administer Jira Software, Jira Service Management, and Confluence on both Data Center and Atlassian Cloud.Design, implement, and maintain user management and SSO integrations with enterprise identity providers (SAML/SCIM, Azure AD).Build and support integrations using Jira and Confluence REST APIs and webhooks for automation and data synchronisation.Facilitate workshops with stakeholders to gather requirements, propose solutions, and promote Agile and ITSM best practices within Jira and JSM.Produce clear documentation, runbooks, and handover materials, and provide training and mentoring to internal teams.

Key Responsibilities

A European bank is currently migrating its Jira, Jira Service Management (JSM), and Confluence from Data Center to Atlassian Cloud.We are seeking an experienced Atlassian Consultant / Subject Matter Expert to support and contribute to this transition. The role combines strong Jira and Confluence administration skills with hands-on experience delivering Data Center to Atlassian Cloud migrations. Key responsibilitiesDeliver end-to-end migrations of Jira, JSM, and Confluence from Data Center to Atlassian Cloud, including discovery, assessment, planning, test migrations, cutover, and post-migration support.Assess existing Jira, JSM, and Confluence implementations and design cloud-ready solutions covering workflows, schemes, custom fields, permissions, dashboards, and reports.Re-implement existing ScriptRunner/Groovy-based business logic using Atlassian Cloud-native capabilities (e.g. Automation, workflow functions, Jira Plans/Advanced Roadmaps) and appropriate Marketplace apps.Plan and execute migrations of key Marketplace apps and their data (e.g. Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr) to Atlassian Cloud offerings, working with vendors where required.Configure and administer Jira Software, Jira Service Management, and Confluence on both Data Center and Atlassian Cloud.Design, implement, and maintain user management and SSO integrations with enterprise identity providers (SAML/SCIM, Azure AD).Build and support integrations using Jira and Confluence REST APIs and webhooks for automation and data synchronisation.Facilitate workshops with stakeholders to gather requirements, propose solutions, and promote Agile and ITSM best practices within Jira and JSM.Produce clear documentation, runbooks, and handover materials, and provide training and mentoring to internal teams.

Skill Requirements

Required skills and experienceStrong, hands-on administration experience with Jira Software, Jira Service Management, and Confluence on both Data Center/Server and Atlassian Cloud.Proven experience delivering Jira and Confluence migrations from Data Center to Atlassian Cloud.Working knowledge of Atlassian Guard.Solid Groovy scripting experience using ScriptRunner (listeners, scripted fields, workflow post-functions, and admin utilities).Strong scripting and integration experience using Jira and Confluence REST APIs (Data Center and Cloud).Practical experience with key Marketplace apps such as Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr, and Jira Plans (or equivalent tools).Strong understanding of user management, SSO, and Active Directory integration.Good understanding of Agile and ITSM/ITIL processes and how they are implemented in Jira Software and Jira Service Management.

Other Requirements

Personal attributesAnalytical and structured problem-solver with a focus on pragmatic, scalable solutions.Self-starting, delivery-focused individual able to work independently and within cross-functional teams.