Senior Technical Specialist

Job Summary

We are seeking a highly skilled and hands-on

Senior DevOps / Site Reliability Engineer

todesign, build, and maintain highly available, scalable, and resilient platform services acrosscloud and on-prem environments. This role requires deep expertise in SRE practices, CI/CDpipelines, infrastructure as code, observability, incident management, and modern cloud-nativetechnologies. The successful candidate will drive reliability improvements, reduce operationaltoil, and champion engineering excellence across the platform.

Key Responsibilities

Design, implement, and maintain CI/CD pipelines for non-prod and prod environments usingAzure DevOps and Git.

Define, measure, and maintain Service Level Objectives (SLOs), Service Level Indicators(SLIs), and error budgets for critical platform services.

Manage hybrid infrastructure across cloud and on-prem environments with a focus onautomation, scalability, and reliability.

Drive platform security best practices and compliance across environments.

Design and maintain microservices frameworks and container orchestration using Kubernetesand AKS.

Develop and maintain infrastructure as code using Terraform and Ansible.

Implement and continuously improve monitoring and observability solutions usingAppDynamics, Azure Application Insights, Splunk, Splunk Observability Cloud, and Datadog.

Lead incident response, perform root cause analysis, and drive post-incident reviews toprevent recurrence.

Identify and eliminate operational toil through automation and self-healing systems.

Perform capacity planning and proactive performance tuning across platform services.

Troubleshoot production issues across AIX and Linux systems, including performanceanalysis and system diagnostics.

Collaborate with development, security, and operations teams to ensure seamless platform

integration.

Manage and track work using JIRA and ServiceNow.

Provide technical leadership in Azure services, including networking, compute, storage,

identity, and cost optimisation.

Maintain and optimise application servers such as IBM WebSphere Application Server and

IBM HTTP Server.

Write and maintain scripts in Shell and Python for operational and automation tasks.

Participate in on-call rotation and ensure operational readiness for production systems.

Contribute to chaos engineering practices and resilience testing to validate system reliability.

Mentor junior engineers and contribute to a culture of collaboration, continuous improvement,

and blameless learning.

Skill Requirements

Required Skills and Experience

8+ years of experience in DevOps, SRE, platform engineering, or infrastructure roles.

Strong hands-on experience with Azure, Kubernetes/AKS, Terraform, Ansible, and CI/CD

tools.

Deep understanding of SRE principles, including SLOs, SLIs, error budgets, toil reduction, and

incident management.

Proven experience with incident response, root cause analysis, post-incident reviews, and oncall

operations.

Strong understanding of cloud-native architecture and hybrid infrastructure.

Proficiency in scripting languages such as Shell and Python.

Experience with observability and APM tools including AppDynamics, Splunk, Splunk

Observability Cloud, Azure Application Insights, and Datadog.

Strong understanding of distributed tracing, log analytics, and alerting strategies.

Experience implementing alert noise reduction and intelligent routing, including PagerDuty

integration.

Familiarity with AIX and Linux systems, including performance analysis and troubleshooting.

Experience with ticketing and ITSM systems such as JIRA and ServiceNow.

Strong understanding of application server workflows, including IBM WebSphere Application

Server and IBM HTTP Server.

Knowledge of networking fundamentals such as DNS, load balancing, CDN, and TLS/SSL.

Experience with cloud cost optimisation and governance practices.

Excellent communication, documentation, and stakeholder management skills.

Other Requirements

Preferred Certifications

Azure Solutions Architect Expert

Azure Administrator Associate

Certified Kubernetes Administrator (CKA)

Google Cloud Professional SRE or equivalent SRE certification

HashiCorp Terraform Associate

ITIL Foundation

Experience with chaos engineering tools and practices such as Azure Chaos Studio, Gremlin,

or LitmusChaos.

Knowledge of GitOps practices and tools such as ArgoCD or Flux.

Experience with secrets management tools such as HashiCorp Vault and Azure Key Vault.

Exposure to container security and vulnerability scanning tools such as Trivy, Frogbot, or

JFrog Xray.

Experience with API gateways and ingress controllers such as Traefik, NGINX, or Azure API

Management.

Familiarity with CDN and WAF solutions such as Imperva or Akamai.

Experience with database reliability, DB2, SQL performance tuning, and connection pool

management.

Knowledge of automation orchestration tools such as Control-M or Harness.

Experience with OpenTelemetry and modern telemetry pipelines.

Familiarity with FinOps practices and Azure cost governance tooling.

Experience contributing to platform migration projects such as ingress controller migrations or

monitoring platform consolidation.